Underwritten by American Pet Insurance Company
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Trupanion Online Support

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Trupanion Customer Survey

Please take a moment to complete this form so we can ensure that we maintain our high standards of quality and service. Survey results are reviewed regularly by our Leadership Team. Complete the fields and then click the submit button at the bottom of the page.
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Overall, how satisfied are you with Trupanion as your pet health insurance provider?




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Please rate your experience with Trupanion in the following areas:
Claims submission process




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Enrollment process




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Helpfulness/Initiative of our customer service reps




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Policy coverage that fits my needs




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Price of Monthly Premium




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Response time to questions/calls




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Speed of claim processing




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Optional:
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Thank you for visiting Trupanion.

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If you wish to enroll or activate a certificate, we encourage you to upgrade to the latest version of Internet Explorer, use Google Chrome or Safari browsers to access our website, or you can simply call us at 855.591.3100.

Otherwise, you may continue browsing the rest of our website.

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