Underwritten by American Pet Insurance Company
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New policies: 855.591.3100 | Customer Care: 888.733.2685
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News Room

Founded in 2000, Trupanion’s mission is to help the pets we all love receive the best veterinary care.
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Trupanion at a Glance

  • North America’s second-largest company offering medical insurance for pets with 246,100 total enrolled pets (as of 3/31/2015) and total revenue of $115.9 million in 2014. 

  • As a high growth direct-to-consumer company, Trupanion has experienced at least 40% year over year growth since 2008.

  • Trupanion has accumulated 5.5 million pet health records over the past 14 years. This is almost 1 terabyte of data.

  • The company has over 1.2 million pricing categories for over 400 cat and dog breeds in 43,000 zip codes across the United States and Canada. Its data-driven model enables Trupanion to offer medical coverage plans on an individual pet level that are unique and cater to each pet’s needs.

  • Due to Trupanion’s focus on providing superior value and the best customer experience possible to their members, their members are very loyal, as evidenced by a 98.5% average monthly retention rate over the past 3 years. Their members stay with them a little over 6 years, or 74 months.

  • Trupanion’s strategic philanthropy aligns charitable giving with its business mission, to help animals get the care they need. It’s the company’s core value and product. In 2014 Trupanion gave a total of $209,885 to nonprofit animal welfare organizations across the U.S. and Canada through donations from members and its Shelter Support Program including the American Humane Association, National Canine Cancer Foundation, The Farley Foundation and numerous nonprofit animal shelters. Visit our TruGiving page to learn more about our corporate citizenship. 

Press releases

May 5, 2015 - Trupanion reports first quarter 2015 results

March 11, 2015 - Trupanion donates nearly $210,000 to nonprofit animal welfare organizations and shelters in 2014

February 18, 2015 - Trupanion announces a new partnership with MWI Veterinary Supply, Inc., as the preferred company to offer medical insurance for cats and dogs

January 12, 2015 - Trupanion announces a new partnership with VCA, naming it the preferred vendor that offers medical insurance for cats and dogs across VCA's veterinary hospitals

December 23, 2014 - Trupanion announces its Board of Directors has appointed Robin Ferracone to the Board as a member of its Compensation Committee

December 11, 2014 - Trupanion launches responsive website to offer a customized user experience

See press release archive.

Trupanion in the news

NBC News - Pet Insurance: A Good Deal? Or Rip off?

Bloomberg Business - The Rising Costs of Healthcare - For Dogs and Cats

Puget Sound Business Journal - Craig Susen embraces tech to disrupt pet insurance industry

The Huffington Post - The Biggest Mistake 99 Percent of All Pet Owners Make

KOMO News - Seattle's Trupanion goes public with more bark than meow

PandoDaily - Trupanion rises in IPO thanks to its data-driven approach to pet insurance

Puget Sound Business Journal - Corporate Citizenship: Firms align giving with their business

The Bark - Best Places to Work: 2015 Edition

Contact Information

If you would like more information about Trupanion or want to speak to a Trupanion spokesperson, please contact Trupanion's Media Relations team at MediaRelations@trupanion.com or 206.607.1930.

Accolades

Fastest Growing Companies

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Stevie Award Silver 2014 Trupanion

American Business Award Business Innovation of the Year 2014

Interactive Media Awards - Best in Class - Trupanion

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Trupanion's history

Testimonial

Bella's Story
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"The x-rays, surgeries, medications and check-up visits to our veterinarian totaled over $10,000 and Trupanion paid 90%. Without Trupanion, we don’t know how we would have paid for Bella's treatment... Thanks to Trupanion for all they are doing for Bella."

-Lynda S.

See More Testimonials
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