Underwritten by American Pet Insurance Company
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New policies: 855.591.3100 | Customer Care: 888.733.2685
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News Room

Founded in 2000, Trupanion’s mission is to help the pets we all love receive the best veterinary care through a simple and comprehensive monthly pet medical plan that pays 90% of veterinary costs for covered pets' illness and injury claims.
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Trupanion at a Glance

  • North America’s 2nd largest pet medical insurance provider with 207,843 total enrolled pets (as of 9/30/2014) and revenue expected to be between $115 million and $117 million for 2014. 

  • As a high growth direct-to-consumer company, Trupanion has experienced at least 40% year over year growth since 2008.

  • Trupanion has accumulated 5.5 million pet health records over the past 14 years. This is almost 1 terabyte of data.

  • The company has over 1.2 million pricing categories for over 400 cat and dog breeds in 43,000 zip codes across North America. Its data-driven model enables Trupanion to offer medical coverage plans on an individual pet level that are unique and cater to each pet’s needs.

  • Due to Trupanion’s focus on providing superior value and the best customer experience possible to their members, their members are very loyal, as evidenced by a 98.5% average monthly retention rate over the past 3 years. Their members stay with them a little over 6 years, or 74 months.

  • Trupanion’s strategic philanthropy aligns charitable giving with its business mission, to help animals get the care they need. It’s the company’s our core value and our product. In 2013 Trupanion gave over $138,000 to nonprofit animal welfare organizations across the U.S. and Canada including the American Humane Association, National Canine Cancer Foundation, The Farley Foundation and numerous nonprofit animal shelters nationwide. Visit our TruGiving page to learn more about our corporate citizenship. 

Press releases

January 12, 2015 - Trupanion announces a new partnership with VCA, naming it preferred vendor for medical insurance for cats and dogs across VCA's veterinary hospitals. 

December 23, 2014 - Trupanion announces its Board of Directors has appointed Robin Ferracone to the Board as a member of its Compensation Committee.

December 11, 2014 - Trupanion launches responsive website to offer a customized user experience.

October 30, 2014 - Trupanion reports Third Quarter 2014 financial results.

August 27, 2014 - Trupanion reports Second Quarter 2014 financial results.

August 7, 2014 - Trupanion reveals the ABCs of Pet Insurance to help pet owners navigate the complexities of medical insurance for pets.

See press release archive.

Trupanion in the news

NerdWallet - How to Understand Your Pet Health Insurance Policy

eHow - The ABCs of Pet Insurance

Puget Sound Business Journal - Craig Susen embraces tech to disrupt pet insurance industry

The Huffington Post - The Biggest Mistake 99 Percent of All Pet Owners Make

KOMO News - Seattle's Trupanion goes public with more bark than meow

PandoDaily - Trupanion rises in IPO thanks to its data-driven approach to pet insurance

Puget Sound Business Journal - Corporate Citizenship: Firms align giving with their business

Contact Information

If you would like more information about Trupanion or want to speak to a Trupanion spokesperson, please contact Trupanion's Media Relations team at MediaRelations@trupanion.com or 206.607.1930.

Accolades

Fastest Growing Companies

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Stevie Award Silver 2014 Trupanion

American Business Award Business Innovation of the Year 2014

Interactive Media Awards - Best in Class - Trupanion

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Trupanion's history

Testimonial

Boone's Story
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"We would have not been able to afford or support Boone the way we needed to without the help of Trupanion and our veterinarian... Our Boone Dog is home, getting better every day, and thriving because of Trupanion. Grateful doesn't even begin to describe how I feel about this company."

-Stacie H.

See More Testimonials
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