Underwritten by American Pet Insurance Company
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New policies: 855.591.3100 | Customer Care: 888.733.2685
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News Room

Founded in 2000, Trupanion’s mission is to help the pets we all love receive the best veterinary care through a simple and comprehensive monthly pet medical plan that pays 90% of veterinary costs for covered pets' illness and injury claims.
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Trupanion at a Glance

  • North America’s 2nd largest pet medical insurance provider with 218,000 total enrolled pets (as of 12/31/2014) and total revenue of $115.9 million in 2014. 

  • As a high growth direct-to-consumer company, Trupanion has experienced at least 40% year over year growth since 2008.

  • Trupanion has accumulated 5.5 million pet health records over the past 14 years. This is almost 1 terabyte of data.

  • The company has over 1.2 million pricing categories for over 400 cat and dog breeds in 43,000 zip codes across North America. Its data-driven model enables Trupanion to offer medical coverage plans on an individual pet level that are unique and cater to each pet’s needs.

  • Due to Trupanion’s focus on providing superior value and the best customer experience possible to their members, their members are very loyal, as evidenced by a 98.5% average monthly retention rate over the past 3 years. Their members stay with them a little over 6 years, or 74 months.

  • Trupanion’s strategic philanthropy aligns charitable giving with its business mission, to help animals get the care they need. It’s the company’s core value and product. In 2014 Trupanion gave $209,885 to nonprofit animal welfare organizations across the U.S. and Canada including the American Humane Association, National Canine Cancer Foundation, The Farley Foundation and numerous nonprofit animal shelters. Visit our TruGiving page to learn more about our corporate citizenship. 

Press releases

February 18, 2015 - Trupanion Selected By MWI Veterinary Supply as Preferred Provider of Medical Insurance for Cats and Dogs.

January 12, 2015 - Trupanion announces a new partnership with VCA, naming it preferred vendor for medical insurance for cats and dogs across VCA's veterinary hospitals. 

December 23, 2014 - Trupanion announces its Board of Directors has appointed Robin Ferracone to the Board as a member of its Compensation Committee.

December 11, 2014 - Trupanion launches responsive website to offer a customized user experience.

See press release archive.

Trupanion in the news

NBC News - Pet Insurance: A Good Deal? Or Rip off?

Bloomberg Business - The Rising Costs of Healthcare - For Dogs and Cats

Puget Sound Business Journal - Craig Susen embraces tech to disrupt pet insurance industry

The Huffington Post - The Biggest Mistake 99 Percent of All Pet Owners Make

KOMO News - Seattle's Trupanion goes public with more bark than meow

PandoDaily - Trupanion rises in IPO thanks to its data-driven approach to pet insurance

Puget Sound Business Journal - Corporate Citizenship: Firms align giving with their business

The Bark - Best Places to Work: 2015 Edition

Contact Information

If you would like more information about Trupanion or want to speak to a Trupanion spokesperson, please contact Trupanion's Media Relations team at MediaRelations@trupanion.com or 206.607.1930.

Accolades

Fastest Growing Companies

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Stevie Award Silver 2014 Trupanion

American Business Award Business Innovation of the Year 2014

Interactive Media Awards - Best in Class - Trupanion

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Trupanion's history

Testimonial

Matilda's Story
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"When the vet bill came in for Matilda’s first knee surgery I was extremely relieved that Trupanion came through for me and paid for 90% of Matilda’s surgery. Now that Matilda’s other knee is severely symptomatic, I am comforted to know Trupanion is there for us to smooth the way and make it possible for Matilda to live and walk normally again."

-Dave M.

See More Testimonials
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