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Trupanion Blog

Trupanion's Blog is dedicated to help educate people with pet insurance and pet health information, but more importantly, to have fun!

Trupanion Reviews – Week of 4/24

I’ve had Trupanion for close to five years and three dogs and mine are 12 and 14 now. This is the best pet insurance and the customer service is amazing. I’ve had three 10k medical events with three of my dogs and I paid maybe 1700k of this. For the first one I wasn’t lucky enough to know about them and I paid it out of pocket. I pay about $52 a month each and premiums are based on your market. -Laura G.

The cost is not that high. I’ve used them twice now for two different dogs. Both times for rather costly surgeries. They paid promptly and covered everything as stated in my policy. I would recommend them to anyone. -Linda S.

I would recommend this to every pet owner. they are the best -DonnaLee C.

I’ve never had pet insurance before for any of my babies and was able to pay for whatever they needed until the grew old and passed on. We adopted a chi mix Coco that had some broken bones but was otherwise healthy. Not sure why we decided to purchase pet insurance but we did. Checked many insurance companies and went with Trupanion. Coco has had a bleeding ulcer and allergies that would’ve cost a mint. We then got another healthy chi mix Henry at 5 weeks old. We had to wait til Henry was 8 weeks old and purchased ins for him too. After Henry’s last set of shots he developed meningitis. He has been fighting this for a few months now, in and out of the hospital the whole time. He hasn’t beat the disease yet but we are confident he will.

Just wanted to thank you Trupanion because w/o you we would’ve never been able to afford our babies health issues.

Coco will be 2 in August
Henry will be 1 in August

Trupanion Reviews - Week of 4/24


We like the insurance. Our 9 1/2 lb dog has gotten stung by a bee on two occations and ended up in the animal er (she is allergic and only 9 1/2 lbs). Trupanion came through easily on both occations. Would have cost us easily $800. Trupanion is worth it, at least to us.-Molly W.

Took my dog to the vet this morning at 10 am, just got an email that the claim has already been opened (less than 3 hours after the visit). Your team is the best! Thanks from me and my furry Golden Retriever Cody! Paid out the same day. AWESOME. -Dallas T.


@Trupanion SO impressed with the ease of your claims process. Hassle free and $$ on its way already! Signing my other kitty up tomorrow! -@jennymsullivan


Lotus aka “Train wreck” almost as good as new after bilateral TPLO’s. Thanks Trupanion for so quickly handling Lotus’ many claims and for having such exceptional customer service! -Becky F.

Trupanion Weekly Reviews - Week of 4/24

Holy wow – A+ customer service, @Trupanion! Called and got a person right away who answered all of my questions and was super nice. -@megturney

@Trupanion definitely my favorite pet insurance company. Both these lovelies are on it.

Trupanion Reviews - Week of 4/24


Brulee is very thankful for her @Trupanion pet insurance.Thank you for the quick turn-around on her recent vet visit. -@Truffle_Brulee

Trupanion Reviews - Week of 4/23


Poor #buddyboybash had to be sedated today. He has a golfball sized infection under his chin. He will be on antibiotics for two weeks. So thankful for Chimney Hills Animal Hospital and @trupanion pet insurance.

Waiting to go to Quinns Northwest Animal Eye appointment. @Trupanion is a blessing. Making it affordable for me to take the best care of my boy. I’ve been babbling about pet insurance since I got it for Quinn and Hulk. I’ve already processed almost 6 claims with them and I’ve never had a question about whether of not I was covered. #petinsurance #blessed #lovehim #myboy#nevergoingwithoutitagain -@brook_n96

Trupanion Reviews - Week of 4/24

Just wanted to share that Trupanion is an awesome pet insurance, we knew already but continues to show us how awesome they are. My parents dog, Lilly, just got sick and we thought it was a flu bug and took her to the vet and she’s got to stay overnight and be monitored, she’s losing protein somewhere and not sure where she’s a really sick dog! She’s only 2 years old, micro teacup Yorkie. Trupanion called tonight and informed my parents they are covering 90%! Thank you  -Victoria H.

Trupanion Reviews - Week of 4/24



Nonprofit Series: Speaking of Dogs Rescue Program Helps Those Who Need it Most

In 2014, Trupanion members donated over $104,000 to nonprofit animal welfare organizations across the United States and Canada. We’re now asking you to vote for the next nonprofits we should support. Vote through the online poll at Trupanion.com/trugiving. Voting ends May 14, 2015.

Speaking of Dogs LogoSpeaking of Dogs Rescue Program is a Toronto-based registered non-profit, volunteer-based dog rescue that has been operational since 2001. They are dedicated to assisting dogs from shelters, puppy mills, veterinary clinics and owner abandonments.

We asked Speaking of Dogs’ founder, Lorraine Houston, how extra funding from our members would help benefit Speaking of Dogs and all of the work they do. Below is what she had to say.

Get to the Root of the Problem This National Hairball Awareness Day

Get to the Root of the Problem This National Hairball Awareness Day

Anyone with a cat will know that hairballs are no fun. National Hairball Awareness Day—founded by the National Museum of Health and Medicine—is a great day to hear the hairy details about hairballs and get to the root of the problem.

Cats with long hair or a tendency to groom themselves excessively are especially prone to hairballs but they can happen to any pet. Short-haired cats and even dogs can get hairballs too.

While hairballs are a part of the natural process, frequent hairballs or vomiting can indicate a serious problem, and sometimes, hairballs need veterinary intervention.

According to Trupanion, a company that offers medical insurance for cats and dogs, the average cost for to treat hairballs in cats is $230, and 14% of claims exceed $500. These costly claims are usually related to obstruction complications, when a large clump of ingested hair blocks a cat’s intestinal tract.  These obstructions often require surgery to remove the hairball. Hairballs are the unpleasant by-product of a normal habit. Sometimes, excessive hairballs are caused by underlying problems like anxiety, or obsessive compulsive disorder in cats and may require additional care.

Talk to your veterinarian for tailored advice to keep hairballs at bay. There are many things you can do for your pet to prevent hairballs. Dr. Denise Petryk, our on-site veterinarian, suggests the following:

-Groom your pet regularly—A daily or weekly brushing can be a great way to bond with your pet and reduce the amount of loose hair that can accumulate into a hairball. If your cat has especially long hair and trouble maintaining it, you may want to give them a lion cut, removing much of the excess hair on their body.

-Adjust your pet’s diet—Your veterinarian may be able to recommend a special fibrous diet to help manage hairballs. The diets generally have more fiber and a shape that improves gastric motility and helps clear the digestive tract of hair.

-Use recommended lubricants and remedies like metoclopramide, cisapride, ranitidine, and miralax. These work to lubricate the hair to allow it to pass naturally through the digestive tract but are not effective for every cat. Talk to your veterinarian before giving your cat a hairball remedy.

Nonprofit Series: Helping Families with The Farley Foundation

In 2014, Trupanion members donated over $104,000 to nonprofit animal welfare organizations across the United States and Canada. We’re now asking you to vote for the next nonprofits we should support. Vote through the online poll at Trupanion.com/trugiving. Voting ends May 14, 2015.

The Farley Foundation is a nonprofit Trupanion has donated to for the past several years. They are in the running again to receive donations from our members next year. Here’s a little more about them.

Nonprofit Series: Helping Families with The Farley FoundationEstablished by the Ontario Veterinary Medical Association (OVMA) in 2001, the Farley Foundation assists seniors and disabled persons on limited incomes with the necessary treatment of their pets. In 2007, the Foundation expanded its criteria to assist the pets of women at risk of abuse and their children who are participating in OVMA’s SafePet Program. The Farley Foundation honors the human-animal bond and seeks to help those who most benefit from pet ownership.

We asked The Farley Foundation’s Executive Director, Doug Raven, how extra funding from our members would help benefit The Farley Foundation and all of the animals they help. Below is what he had to say.

A Lifelong Companion Gets the Care She Needs

A Lifelong Companion Gets the Care She Needs“I adopted my dog Lucky when she was a year old.  Her previous owner was in the military and she and her family were being transferred to another state. Around that time, I was going through some difficulties. I wasn’t really looking for a dog, but family members suggested that this would be a good opportunity for me to stay busy and have a little dog to keep me company.

Well, Lucky has been keeping me company for 12 years now.  It’s hard to believe how quickly times goes by. Throughout the years she has always been my constant companion through good times and bad.

As Lucky started getting older I worried about her health and the cost of veterinary visits. I decided to purchase medical insurance for her. I called several pet insurance companies, but Trupanion offered me the best coverage for an older dog.

Last December, Lucky was diagnosed with chronic kidney disease. Since then, she needs daily subcutaneous fluid treatments and blood tests every 3 months.  She also needs to get ultrasounds to check her kidneys. All of these tests are very costly and I don’t know how I would be able to make the payments without Trupanion. Submitting claims are easy and within days I receive payment.

I am very grateful to Trupanion.  You never know what’s going to happen and getting medical insurance for your special family member is so crucial.  Unfortunately, Lucky will need to receive subcutaneous fluid treatments for the rest of her life.  But, it’s comforting to know that Trupanion will be there to help with costs. They will continue to cover costs for as long as it takes.  Thank you Trupanion for all that you have done and continue to do for Lucky.”

Sharyl K.

Waipahu, Hawaii

Enrolled: July 2013
Condition: Chronic Kidney Disease and Seizures
Trupanion Paid: $6,637.48