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Trupanion's Blog is dedicated to help educate people with pet insurance and pet health information, but more importantly, to have fun!

Trupanion Reviews – Week of July 25

I love Trupanion and I recommend for this company for pet insurance. An insurance company reveals their true character when its time to file a claim. Unfortunately, I had to file some claims but I feel Trupanion is right there with me. Their reps have been Angels. A special thanks to Amber! Thank you Facebook admin! Thank you Mr Rawlings CEO! -Jonathan P.


Trupanion is the BEST. My Baby Boy Ozzy had surgery on his left rear knee. Vista Veterinary Specialist in Sacramento, CA. He is now running around and no problems. Thank you to Trupanion and Vista veterinary Specialist. You both ROCK!!!! -Roland C.


Lombardi & his family are so grateful to have Trupanion! Even though he hasn’t needed to use it yet, it really helps us enjoy life stress-free, knowing that if anything were to happen, Trupanion would help take care of us! -Jennifer A.


My poor Titan after elbow surgery. I just adopted him a few months ago after he was dumped at the shelter. Little did I know he was going to start limping 2 months later with bilateral elbow dysplasia. Thanks to Trupanion and my awesome veterinarian, he is on his way to recovery! Your coverage is hands down the best. Thank you so much!!! -Liz B.

Another great interaction with Trupanion while handling a claim and answering questions over the phone. Thanks Carmen! -Kayla B.

Cannot speak highly enough of Trupanion! Took my dog to the vet at 8:30am this morning, vet submitted claim electronically, and there’s already a check en-route – a mere 2 hours later.
Absolutely fair, reasonably priced, and truly dependable. All too rare in the insurance industry – thankyou! -Alistair G.

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Joining CityDog Magazine’s Dog Day on Elliott Bay

CityDog Summer Muttmixer Logo

Trupanion will be joining CityDog Magazine on Sunday, July 27th, for Dog Day on Seattle’s Elliott Bay!

This Annual Summer Mutt Mixer with Argosy Cruises and Alki Tours begins with a scenic journey along Seattle’s waterfront. The cruise will depart at 11:00 a.m. aboard the M/V Lady Mary, Pier 55, Seattle Waterfront.

The first stop is Blake Island, a state park filled with miles of sandy beaches and beautiful trails. After exploring, everybody (including dogs!) will be treated to a tasty lunch at Tillicum Village around 2:00 pm.

If you’re planning to attend the event, stop by our table located on the lower deck! Trupanion will be providing information about our services and holding a raffle. Click here to get more information!

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Rescue Dog Fights for Her Life and Captures Hearts

Ruby - Michelle Rosen - Image 1 (small)

We adopted Ruby from the New Hampshire SPCA. She was 8 years old and in rough shape, requiring a triple mastectomy before we could even take her home. After a week she was up and around, happy and full of energy. A month later, we walked the American Cancer Society’s Breast Cancer walk, together, decked out in pink—both of us cancer survivors.

Our veterinarians at Stratham-Newfields Veterinary Hospital suggested we consider pet insurance for some time. We finally signed up with Trupanion, thinking it wouldn’t be necessary for a while. Soon after, Ruby started vomiting so we took her for some routine tests to find the cause. She was diagnosed with Pancreatitis. That afternoon was the first claim we submitted to Trupanion, just 33 days after we signed up.

Ruby was started on several pain medications and anti-inflammatories and had her Pancreas biopsied. When the biopsies came back, it was confirmed. Ruby had Pancreatitis so severe, her kidneys were being affected. We were devastated but hopeful, and for a few weeks she seemed to get better, but a month later she started vomiting again and was rushed to Port CityVeterinary Referral Hospital for emergency surgery. The Pancreatitis had caused so much damage that Ruby’s kidneys were failing. Two days later, after several attempts to stabilize her, Ruby died in our arms.

Trupanion took away the financial stress during that time. After our $50 deductible, they paid 90% of all costs, and were so kind, concerned and amazingly easy to work with. I can honestly say, Trupanion is one of the best companies we’ve ever worked with.

We are glad to say our recently adopted Sassie, a 3 yr old chihuahua/dachshund mix, is happily enrolled with Trupanion.

Renée S. and James C.

Newmarket, New Hampshire

Enrolled: August 2013
Condition: Pancreatitis
Total Paid: $22,893.65

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2014 Hero Dog Awards Grand Prize Voting – Eight Finalists Left!

The 2014 Hero Dog Awards are approaching quickly!

The American Humane Association has searched out and recognized amazing hero dogs in eight different categories. These dogs have significantly impacted the lives of others in many remarkable ways.

Vote for the Hero Dog Awards

Each of the finalists and their owners will be flown to Hollywood to take part in the Hero Dog Awards gala on Saturday, September 27th. Every finalist will be presented with a Hero Dog award for their feats of loyalty, bravery, and love, and win $1,500 for a selected charity partner.

This year, Trupanion is sponsoring the Emerging Hero Dog category. These are ordinary dogs who have shown us unconditional love with their heroic acts.

Only one of these finalists will become the American Hero Dog for 2014. The winner will secure an additional $5,000 for their charity partner and a prize pack from Trupanion.

The Grand Prize voting session is currently open until September 15th.

Click here to vote before September 15th.

Meet the 2014 finalists:

Kai – Arson Dogs Category – Sponsored by State Farm
San Antonio, TX
Charity Partner: Project Paws Alive

The San Antonio Fire Department’s six-year-old black Lab was rescued from a shelter and given a second chance. Now she helps keep others safe by investigating arson cases. In her four-year career she has taken part in more than 200 investigations and helps educate children on fire safety.

Kota – Law Enforcement Dogs Category
Winchester, VA
Charity Partner: K9s4COPs

A member of the Winchester, Virginia police force, this dog was injured in an eight-foot fall while responding to a burglary in progress. Undeterred, he helped his fellow officers finish the call, fighting with a severely fractured limb to ensure their safety.

Xena – Emerging Hero Dogs Category – Sponsored by Trupanion
Johns Creek, GA
Charity Partner: Sheltie Rescue of Utah

This pit bull was knocking on death’s door when she was brought into a Georgia shelter outside Atlanta. Emaciated and dehydrated, she was given just a one percent chance at survival. Unbelievably, she defied the odds, made a full recovery and was adopted by a family with a little boy with autism. Before, the child had closed himself off to the world, but the arrival of Xena sparked something in the child, and went from once silent to now constantly singing to and chatting with Xena the Warrior Puppy.

Xxon – Guide and Hearing Dogs Category – Sponsored by Chicken Soup for the Soul Pet Food
Bloomfield, CT
Charity Partner: Fidelco

In January 2010, an explosion in Kandahar, Afghanistan left Air Force Sergeant Michael Malarsie blind and killed four of his fellow servicemen, including his best friend. Though he lost his sight, Sgt. Malarsie was soon partnered with XXon, and they became the only active duty guide dog team in the Air Force. Now retired, Sgt. Malarsie continues to work with XXon every day as the dog helps get him safely to wherever he needs to be.

Chaney – Military Dogs Category
Waverly, IA
Charity Partner: America’s VetDogs

This eight-year-old lab retired from the Marines in 2013 after multiple tours in Iraq and Afghanistan as an IED detection dog. While deployed, Chaney not only saved countless lives by locating IEDs, he also served as a great morale booster for everyone in his squad. Since retiring, Chaney was adopted by one of his handlers and they now spend many hours volunteering around the Midwest for a nonprofit organization called Retrieving Freedom, Inc., which trains service dogs for disabled veterans and children with autism.

Susie – Therapy Dogs Category – Sponsored by Zoetis
High Point, NC
Charity Partner: Paws & Effect

A puppy that was set on fire and a woman who suffered a brutal dog attack became a dedicated team that eventually changed North Carolina animal-cruelty laws. Susie the Pit Bull mix began life with terror and pain when she was beaten, burned, and abandoned. Susie and her owner both triumphed over pain and fear to become voices for abused animals who have no voice. They visit hospitals, schools, and nursing homes to inspire people never to give up. 

JJ Krawczyk – Service Dog Category – Sponsored by Modern Dog Magazine
Apex, NC
Charity Partner: Eyes Ears Nose & Paws

Once a shelter dog, this small hero was rescued, trained, and partnered with a young girl suffering from a rare condition known as Mastocytosis, which can cause severe reactions. This dog with the gifted nose can detect when reactions are about to occur, alerting the girl’s parents that her life might be in danger. When she needed surgery recently, doctors requested the dog be present in the operating room to help keep the girl alive.

Bretagne – Search and Rescue Dogs Category
Cypress, TX
Charity Partner: Penn Vet Working Dog Center

Over her long career, Bretagne has made a significant contribution to the search and rescue community through her many deployments including the World Trade Center after 9/11, the 2002 Olympic Winter Games, and Hurricane Rita in 2005. She now continues as an ambassador for search and rescue dogs as she visits elementary schools where she helps first graders learn to read.

Click here to vote before September 15th

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An Extra-Special Maine Coon

Dayle - Michelle Rosen - Image 1 (small)

Dayle, my 10 year old Maine Coon Mix, was unlike any kitten I had ever seen! He was born with seven toes on each of his front feet, a true genetic mutation but he was all mine! Little did either of us know, ten years later he would need to have one of his precious toes removed.

In September 2013, I found two lumps on Dayle’s ear and toe. After removing both masses, Dr. Dennis of Stratham-Newfields Veterinary Hospital suggested we send out biopsy’s to get a clear answer as to what type the masses were. Continue reading “An Extra-Special Maine Coon” »

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Pet Insurance Claim of the Week: Bilateral Cataracts

Daphne the 10-year-old mixed breed dog was recently seen by her veterinarian for an evaluation on her cataracts. Cataracts define a cloudiness or opacity in the lens(es) of the eyes which caused blurred vision, or total loss of vision depending how mature the cataracts have become and can occur in one or both eyes. They may be inherited and can occur at any age, but can often occur later in life. Cataracts can also be caused by diabetes.

While cataracts cannot be reversed, they can be surgically removed, which was the choice for Daphne. Not all dogs with cataracts undergo surgery because the cataract(s) may not be big enough to require it.

The estimate for Daphne’s procedure includes anesthesia, surgery, IV fluids and medications.

We wish Daphne a smooth surgery and quick recovery!

Total claim amount: $3,954.08
Deductible applied: -$0.00
Ineligible costs (exam fees): -$320.00
10% co-insurance: -$363.41
Eligible for coverage: $3,270.67

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Trupanion IPO Prices: TRUP on NYSE

Trupanion Goes Public under $TRUP

Today marks a very important day in Trupanion history: we began trading on the New York Stock Exchange under the stock ticker “TRUP.” (View our press release here; or view the Investor relations portion of our site here.)

This photo above, taken on this monumental day, depicts founder and CEO Darryl Rawlings at the ringing of the closing bell.

While only a few of the Trupanion team is represented in this photo, there is an incredibly talented team that supports the company, consisting of our Seattle headquarters, our North Vancouver office, and our Territory Partners across the US, Canada, and Puerto Rico.

We are greatly appreciative of the hard work and contributions from our staff and partners to make Trupanion the amazing company it is today: a company that loves pets and wants to help them receive the best veterinary care possible.

Today is an exciting day, but we’re still in the early stages of our goal to provide pet insurance coverage to every beloved dog and cat in North America. Trupanion is looking forward to continued growth, helping more pets, and continuing on this journey.

BH1_2531 Trup6 WallStreet

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Trupanion Reviews – Week of 7/18

Thank you Trupanion! We can’t say enough positive about our ongoing experiences with you. I must recommend you 10 times a day right now. -Laura S.

Thank you Trupanion for providing excellent service and coverage. I’ve recommended you to many people and will continue to do so. -Scott H.

I just wanted to say that I am pleasantly surprised with Trupanion. My dog was recently diagnosed with heartworms. I thought for sure that Trupanion would fight against paying me, but they didn’t. The circumstance is that in the area I live there are no mosquitoes so the vets do not recommend heartworm preventative. It is really nice that Trupanion honored the claim. I will be recommending them to pet owners that I encounter -Cherie H.

I have trupanion for all of my 4 and I wouldn’t go without it!! -Janet R.

@Trupanion this comany help me w my Harry a #GoldenRetriever with Cancer. #BestInsurancePets ever -@Ladynorian

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Protecting Your Pets This Summer

Photo of Dexter shared by Jackie R.

Photo of Dexter shared by Jackie R.

Humans aren’t the only animals that have a hard time dealing with the heat and the dry air of summer. Cats, dogs, birds, hamsters—basically any pet that isn’t reptilian in nature is going to need some special care if you want them to have a great summer season.

Here are some tips that you can use to help keep your favorite fluffy (or not so fluffy) creatures healthy and happy this summer.

1. Consider a Change in Diet
Nobody wants to eat hearty meals when it is hot outside but your pets need diets that are rich in protein and nutrients. This is especially important for older pets or pets who are dealing with illnesses. Continue reading “Protecting Your Pets This Summer” »

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Bringing Her Baby Hound Back Home: Sierra’s Pet Insurance Story

Sierra - Todd Bowman - Image 1

Sierra is my loveable but lazy two and half year old Blue Tick Coonhound. Last summer I woke up to find my rug in a ball moved away from the door. At the time, I was also fostering another dog did not know who was the culprit.

The next morning, I quickly realized it must have been Sierra. She was vomiting undigested food and was even more lazy than usual. Being a registered veterinary technician, I had the benefit of monitoring and supportive care including intravenous fluids, pain medications, stomach calming medications and diagnostic tools at work, but my efforts were inconclusive. She vomited up a large pile of the rug and I thought we were in the clear. Continue reading “Bringing Her Baby Hound Back Home: Sierra’s Pet Insurance Story” »

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