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Trupanion Blog

Trupanion's Blog is dedicated to help educate people with pet insurance and pet health information, but more importantly, to have fun!

Pet Insurance Story From Maddy Mae

Pet Name: Maddy Mae
Treated For: Wart Removal
Claim Amount: $232.94
Time to Process Claim: 3 days

I wanted to send a note of gratitude to the folks at Trupanion for providing such great customer service in an industry that is not necessarily known for it. I was referred to Trupanion pet insurance by my veterinarian with a little skepticism but knew from past experiences that pet insurance was something I promised myself I would get. I was pleasantly surprised when I filed a claim for Maddy that the claim was approved and paid within days — and I even received a nice follow up call from your Member Services team letting me know that the claim had been approved and was on its way. Thanks so much taking good care of your customers and their pets!

– Heather H.

About Stacy @Trupanion

Stacy Kowalchuk is a dog mom to her rescued Whippet-mix, Ellie. During the week, you can find Stacy surfing (the internet, that is) and managing Trupanion's presence in the social media world. In her free time, Stacy likes to bake, especially cupcakes! To balance her culinary affinity, she also likes to stay active, especially with activities that include her dog such as hiking and going to dog parks.

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