Time to Process Claim:
I wanted to send a note of gratitude to the folks at Trupanion for providing such great customer service in an industry that is not necessarily known for it. I was referred to Trupanion pet insurance by my veterinarian with a little skepticism but knew from past experiences that pet insurance was something I promised myself I would get. I was pleasantly surprised when I filed a claim for Maddy that the claim was approved and paid within days — and I even received a nice follow up call from your Member Services team letting me know that the claim had been approved and was on its way. Thanks so much taking good care of your customers and their pets!
– Heather H.