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Trupanion Blog

Trupanion's Blog is dedicated to help educate people with pet insurance and pet health information, but more importantly, to have fun!

Trupanion Helped Roxy the Dog


Pet Name: Roxy
Treated For: Luxating Patella
Total Repaid: $900.23
Time to Process Claim: 2 days

Dear Trupanion:

In November of 2007, we rescued a 6 month lab mix from our local SPCA. She was so skinny-you could see her ribs. She had just been spade the day before in the hopes of a last chance adoption. My husband knew she was the dog for us as soon as he saw her!

I knew that vet bills could be expensive after having some issues with one of our cats, so I decided to look into pet insurance. Trupanion stood out over the rest. I even called and spoke to someone just to make sure what I read on the website was true. In March of 2008, we started our dog Roxy on a Trupanion policy.

Less than a year later, she needed surgery for patellar luxation of her knee, which would cost around $1,000.00. This is a huge expense for a family to absorb, and I wondered if my dog insurance would turn out to be too good to be true. Roxy had her surgery and I filed my claim. It was so easy and I couldn’t believe it when I received a check from Trupanion for 90% of what we paid for the surgery! It was all true!

Since then I have told everyone about this company and printed off nearly the entire website for my vet to look into and pass along to other clients. I feel so good about my decision to purchase health insurance for Roxy! Her knee is as good as new and she is the best dog. Thanks Trupanion!

– Melissa N.

About Stacy @Trupanion

Stacy Kowalchuk is a dog mom to her rescued Whippet-mix, Ellie. During the week, you can find Stacy surfing (the internet, that is) and managing Trupanion's presence in the social media world. In her free time, Stacy likes to bake, especially cupcakes! To balance her culinary affinity, she also likes to stay active, especially with activities that include her dog such as hiking and going to dog parks.

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