Pet Name: Ruby
Firstly, getting a month [of pet insurance] complimentary at Ruby’s first vet visit gave me time to explore the options and call in a few times while I made up my mind. I have had such great contacts with the agents at the program that I am sure I made the best choice of the available insurances. Within weeks of getting insurance I put the new beautiful tag on her collar and didn’t notice that the metal semi-circle didn’t meet at the back. Sure enough she lost the tag and although I looked for days it never showed up. When I called in I got very kind help and within days I had a new tag to put on her new collar. Thank you for providing a vital service that gives me peace of mind.