10/10 claims: paid as per terms
Lyra is the newest member of my family and adopting her was a no brained. However, being close to retirement, I was concerned about vet bills for her later years on a fixed income so I set about to try to find decent insurance and compared all that I could online. I settled on Trupanion partly due to the straightforward, easy to understand terms and partly due to the 90% coverage with choice of deductable. I never expected to have claims so soon, but Trupanion handled the claims in a professional and timely manner while keeping me in the loop at all times. The expected amount arrived within 2 weeks and I’m very pleased with the company so far. So much so that I’m now considering adopting another cat so she can have someone to grow up with.