10/10 Efficient, friendly
Our labradoodle Louis suffered an acl injury. After a consultation with a specialist it was decided an operation was necessary. This is a complicated surgery and a long recovery but the prognosis is good. We went through a lot of stress with the operation and now into recovery. It has all been hard although the medical people were wonderful and the operation appears to have been worth the pain, not to mention the expense. Trupanion have been excellent, that was one area that was stress free and painless. They answered our claim form immediately upon receiving and the money was in our hands within days. We would strongly recommend Trupanion and we have to whoever wants to listen to our story.