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Trupanion Blog

Trupanion's Blog is dedicated to help educate people with pet insurance and pet health information, but more importantly, to have fun!

Featured Pet Insurance Review – Exellent Service and Speedy Reimbursement

10/10 Exellent Service and Speedy Reimbursement
I chose Trupanion over several different providers for pet insurance due to several reasons. First being I got to choose the coverage I wanted for my pet. The policy has no cap on coverage limit and you can add coverage to the policy for different diseases that effect specific breeds i.e. hip displysia for large breed dogs. Me being the over analyser of everything I even made a spreadsheet comparing the different plans offered from other providers and all in all Trupanion came out ahead as being the most affordable choice for what I needed for my pet.

We took our dog to the vet on Tuesday and biopsy done on Wednesay, filled out my portion of the claim form and gave it to the vets office to complete their portion on Friday. Got repsonses in my email stating that each claim was being processed that following Monday and by Friday got email approving the claims and how much reimbursement we will be receiving. Check arrived on Monday. It took Trupanion less than 10 days to process the claims and get our reimbursement in the mail. NOW THATS GREAT CUSTOMER SERVICE. We paid out $1700 in two days for our dog and was reimbursed almost $1100. I am so impressive with the customer service Trupanion provided I would recommend them to anyone and everyone that cares for their pets!
-Cindy W.

About Stacy @Trupanion

Stacy Kowalchuk is a dog mom to her rescued Whippet-mix, Ellie. During the week, you can find Stacy surfing (the internet, that is) and managing Trupanion's presence in the social media world. In her free time, Stacy likes to bake, especially cupcakes! To balance her culinary affinity, she also likes to stay active, especially with activities that include her dog such as hiking and going to dog parks.

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