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Trupanion's Blog is dedicated to help educate people with pet insurance and pet health information, but more importantly, to have fun!

Pet Insurance Claim of the Week: Foxtail

We recently received an e-mail from Janis, the owner of Riley the 5-year-old yellow Labrador Retriever. Riley recently had a scare with a grass awn (foxtail) and Janis allowed us to share her story.

Upon returning from vacation recently we noticed our little girl was in distress. Her breathing was shallow, she was lethargic and wasn’t eating. For those of you who either know this breed well, or, have one yourself, you know immediately that something just isn’t right.

Riley

After taking Riley to the emergency animal hospital, it was determined that a grass awn had migrated into one of her lungs, causing a bacterial infection. Riley had a thoracotomy which is a surgical procedure that allows the surgeon access to the chest cavity.

Through this very difficult time we want to express our appreciation to how quickly the staff at Trupanion (Andrea) handled our claim, a big “thank you” to Drs. Little, Campbell and the rest of the wonderful staff at the C.A.R.E. Centre who spoiled our little girl during her week long stay.

Our story has a happy ending due to the fact that we chose Trupanion for Riley’s coverage. She has been enrolled in the pet insurance program since she was a puppy.

In her last message to us, Janis said that Riley has had her stitches out and is recovering well. Thanks for letting us share your story, Janis!

Total claim amount: $12,598.61
Deductible applied: -$0
Exam fees: -$150.00
10% co-insurance: -$1,244.86
Trupanion repaid: $11,203.75

About Stacy @Trupanion

Stacy Kowalchuk is a dog mom to her rescued Whippet-mix, Ellie. During the week, you can find Stacy surfing (the internet, that is) and managing Trupanion's presence in the social media world. In her free time, Stacy likes to bake, especially cupcakes! To balance her culinary affinity, she also likes to stay active, especially with activities that include her dog such as hiking and going to dog parks.

One Response to Pet Insurance Claim of the Week: Foxtail

  1. Hairless Cat says:

    Hi Stacy and Janis,

    I’m glad Riley is okay now.

    Heck of a thing to have happen.

    Very expensive surgery but good thing Trupanion was there to get the go ahead from the vet and to deliver a speedy reimbursement.

    =^-^= Hairless Cat Girl =^-^=

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