SEATTLE, WA (Vocus)/October 30, 2012 — Two top executives from Petplan UK, an Allianz Company and currently the largest and most successful pet insurance brand in the world, are bringing their 20 years combined experience to Trupanion, North America’s second-largest and fastest-growing pet insurance provider, it was announced today.
Ian Moffat, Petplan UK’s former Head of Operations, has joined Trupanion as Vice President of Claims. During his time at Petplan UK, Moffat led his team to achieve the highest claims customer satisfaction for parent company Allianz anywhere in the world. At Trupanion, Moffat will be responsible for overseeing all claims activity and maintaining the success Trupanion has seen in claims processing and service as the company continues on its steep growth path.
“Trupanion’s approach to pet insurance is poised to make it the preferred choice for pet owners in North America, and eventually around the world,” said Moffat. “I am proud to be a part of that success and growth, and look forward to using my experience to help get us there.”
Alison Andrew, former Head of Marketing at Petplan UK, has joined Trupanion as Vice President of Marketing. Andrew has worked in marketing across the automotive, motorsport, and insurance industries, and is well-versed in ensuring the best Business-to-Business and Business-to-Consumer experience.
“Trupanion’s growth has already been remarkable and joining this fast-paced, dynamic and entrepreneurial company presents me with the most exciting opportunity of my career”, said Andrew. “The company culture and proposition is unique and I am determined to help them grow into the largest and most authoritative provider of pet insurance in the world”.
Andrew is also a former member of the Association of British Insurers Pet Insurance Committee, an organization committed to growing the insurance industry in the United Kingdom with pro-active research, policy analysis, and lobbying to secure improvement in the legal and regulatory framework. Andrew says she feels this experience will help her drive Trupanion toward becoming not only the industry leader in North America, but the industry leader around the globe.
“Both Ian and Alison have had exemplary careers in the pet insurance industry, and have been instrumental in developing a ‘best in class’ approach that has led to more than 25% penetration of pet insurance coverage in the United Kingdom,” said Darryl Rawlings, Chief Executive Officer at Trupanion. “We know having them as part of the Trupanion team will help propel us to the next level by helping us communicate the benefit of pet insurance to the 100+ million pet owners in North America – 98 percent of who are uninsured.”
“Not only do I believe in Trupanion’s product, but this company also has a tremendous culture where people genuinely care about pets. I love coming to work and seeing 70 or so pets in the office every day. They remind us all why we are here.”
Moffat and Andrew have both re-located and now live in Seattle.