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Trupanion Blog

Trupanion's Blog is dedicated to help educate people with pet insurance and pet health information, but more importantly, to have fun!

This Week in Testimonials – 11/2

Trupanion was the insurance we had for Tessa who had cysts, had to have her glands removed, immunity disorders, flesh eating disease, etc and they covered our bills without hesitation. I can’t say enough positive things about Trupanion! -Diane W.

TRUPANION! THE BEST PET INSURANCE. -Nancy E.

I just wanted to say thanks and give a shout out to a few Trupanion staff…

Ended up needing surgery to remove something he ate and shouldn’t have…We were really freaking out about how were were going to pay for the surgery and everything that went along with it…

Fortunately for us we had the foresight to sign him up for Trupanion when he was a puppy and I contacted them about what was going on with him.

First I spoke with Chris/Kris on the phone and she was great. She provided us with all kinds of info about what to do and how to file the stuff. Then when we talked about the possible costs she forwarded me on to Emily. Emily was amazing and started working on getting us set up to have Trupanion pay the vet directly rather than us having to come up with the money then get paid back.

She then passed me on to Lana to worked with the Vet to get Mickey pre-approved for the surgery and handled all the paperwork for filing with both the vet and I.

We are two weeks out now, Mickey is doing great (except for his funny shaved belly…LOL) and I can’t thank Trupanion enough. We would never have been able to afford the final costs of the surgery and x-rays and ultrasounds and medicines and everything else that went along with this surgery if it weren’t for Trupanion.

Thanks Trupanion and Staff!! -Jamie T.

Dear Trupanion, today my dog had to have emergency surgery for a cracked tooth. I thank God every day knowing that I can just “do” the surgery and not have to stress about costs associated. You guys are priceless!!! ;) -Sara B.

Thank you for introducing me to Trupanion, Sara B! While I’ve not had to use it I also find it comforting to know that I can provide for my dogs’ healthcare needs should they be injured or become ill! -Jamie M.

First time calling you guys to get some questions answered regarding my puppy’s insurance. All I can say is “WOW”! Excellent customer service… especially Ryan @ ext. 3110. Thank you so much for taking the time to answer all my questions expertly. So glad to be with a company that cares so much. Thank you! -Josh U.

@Trupanion best investment we ever made was to enroll our two furbabies with your company, excellent service & protection.
without Trupanion we would have had to make some very sad decisions, with Trupanion we are able to give the care the cats need. -@o2wannabe

About Stacy @Trupanion

Stacy Kowalchuk is a dog mom to her rescued Whippet-mix, Ellie. During the week, you can find Stacy surfing (the internet, that is) and managing Trupanion's presence in the social media world. In her free time, Stacy likes to bake, especially cupcakes! To balance her culinary affinity, she also likes to stay active, especially with activities that include her dog such as hiking and going to dog parks.

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