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Pet Insurance Claim of the Week: Dog swallowed large rock

Shelby is a 1-year-old Labrador Retriever who recently made an emergency vet visit because she accidentally swallowed a large rock at doggy daycare! X-rays confirmed the rock ingestion and Shelby was admitted for surgery to remove the foreign body.

When a dog or cat swallows a large foreign object such as a rock, it must be surgically removed to avoid further complications or potential damage to their gastrointestinal tract. Her veterinary invoice included charges for anesthesia, hospitalization, IV fluids, surgery and medications.

We are wishing Shelby a quick recovery and hope that there are no more rocks in her future!

Total claim amount: $3,951.86
Deductible applied: -$500
Ineligible costs (exam fee): -$99
10% co-insurance: -$335.29
Trupanion repaid: $3,017.57

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2 Responses to Pet Insurance Claim of the Week: Dog swallowed large rock

  1. Diana King says:

    In August 2013 my 1 year old Great Pyrenees became very sick and she was taken to our
    Vet eight times within a month seeing six different Vets at the same Vet Hospital. All didn’t have a clue as to what was wrong so we got a different diagnosis each time…UTI, dehydration, kidney failure
    And Epilepsy or seizure disorders. She was getting worse and on August 26.2013
    She almost died, her pulse was 40 and her kidneys failing. I was horrified so I had researched her symptoms on the web and found Addison’s Disease had the exact same symptoms but none of the six Vets even thought of testing her for it. She was in CCU for three days and I demanded her to be tested when I was losing her, she tested positive for Addison’s Disease ! She was insured with Trupanion and I needed an authorization for her to be hospitalized, She was still very sick and needed 24 hour care for three days. Trupanion DENIED the authorization claiming her condition was pre existing and her symptoms were those of Addison’s Diseas
    But had not been diagnosed until I demanded her to be tested and she was in Kidney failure. So I just hope that the next puppy with the symptoms that Hannah had, gets tested in time, Hannah’s was too close to the end of her young life! She is doing so well now but needs Percorten injections every 25 days which are approx . 210.00 each time for the rest of her life and prednisone given everyday. Trupanion won’t even cover these injections so I guess you
    Could say that I am very disappointed in a company that doesn’t keep our pets best interests
    and health as serious and most important as they say that they do.

    • Stacy says:

      Hi Diana,
      I’m so sorry to hear about your dog’s condition but glad that you were diligent and persistent with getting her diagnosed properly. I am sad that we couldn’t help with the financial aspect, but unfortunately we must abide by our policy which states that any signs or symptoms prior to full policy coverage (regardless of a final diagnosis or not) is considered pre-existing and not eligible for coverage. If you and your vet feel that the symptoms began after policy coverage then you are welcome to file an appeal for your claims.
      I wish you and your sweet girl all the best and hope that she can continue to have a normal life going forward!

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