thank you guys for your great customer service, Trupanion truly cares for their customers and their little loved pets, again thank you -Yasar S.
Thank you Trupanion for helping out with Yancy’s TPLO surgery. Within an hour of the diagnosis we had a pre-approval done, and then within an hour of submitting the final invoice of $3,700 we got notification that the claim was paid. Yes, we paid for the exam fee but that’s something we are more than happy to pay that considering how much was covered and how easy the process was. And the best thing? If the other knee needs surgery, it’s covered under the same deductible as a bi-lateral condition. -Jeanine F.