“Our Airedale passed in December. She had a lot of health issues toward the end. Winter passed into spring and we realized there was a hole in our family. My wife always wanted a “Cesar Dog”—a West Highland White Terrier— so we went looking and found a litter available in May. I started looking into pet insurance. When all was said and done we decided on Trupanion. All the reviews we read indicated that although they would not pay for routine care they were quick to pay without any disputes and kept their word. We opted for the zero deductible and the additional coverage for acupuncture and hydrotherapy since our Airedale responded well to acupuncture. We signed Abbie up on day one.
We hadn’t had a puppy for 40 years. She melted our hearts. She was so full of energy and mischief. There was never a dull moment—our home saw joy and laughter again.
One day Abbie showed signs of not being herself and we were worried. She was lethargic and started vomiting. It was decided in her inquisitiveness she had gotten into something toxic. She spent 3 full days at various veterinary facilities on IV’s and other meds to get her liver enzymes back to normal.
I faxed the bills and claim form to Trupanion. Within a day we received word back on coverage. As we had read from reviews, Trupanion did not cover exams or office charges, but to our surprise they even covered some of the cost of specialized pet food to help her recover. She is still in need of some follow up visits to make sure she is fully recovered. The check arrived a little over a week later.
Eddie and Pat Z.
Enrolled: May 2015
Condition: Vomiting, Lethargy
Trupanion Paid: $1,800.32