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Trupanion Blog

Trupanion's Blog is dedicated to help educate people with pet insurance and pet health information, but more importantly, to have fun!

Relief in Insurance

Pickle - Beagle Mix

“I would like to thank Trupanion for paying 90% of Pickle’s surgery. I seriously would be working three jobs right now to pay off his medical bills if it wasn’t for them. To Trupanion team members: Thank you for listening. Thank you for providing awesome service. Thank you for being so caring. Thank you for being so patient. Thank you for being so compassionate.

About three weeks after Pickle’s birthday I could tell something was wrong. Pickle had a pinched disc on his neck. He wasn’t able to walk normally and sometimes he would even fall flat on his face. It was a very emotionally difficult and stressful time in my life. I am grateful during this overwhelming time that Trupanion was there to make his medical bills much more bearable.

I did not have to wait long for a representative to help me, listen to what I had to say, and explain everything to me. Claim forms were super easy, there was even a pre-approval form for urgent cases, which Pickle needed for his MRI. Getting money from Trupanion was super fast!

Coming from a health care industry, I know how stressful it can be to work with an insurance company. It was already a very stressful and emotional time for me and I didn’t need any more stress on top of all that. It was such a relief that Trupanion made this process much easier. It didn’t matter how much Pickle’s medical bills were going to be, I was determined to have him healthy again even if I had to get two more jobs to pay for it. Trupanion saved us!

Getting Trupanion pet insurance for Pickle three years ago was one of the best decisions I ever made! As of today, Pickle is 100% recovered. He is running, walking, playing, and happy again. I can’t stop telling everyone the story and that they should get Trupanion if they love their pets!

-Patty T.


Santa Clara, CA
Enrolled: August 2013
Condition: Intervertebral Disc Disease of the Neck
Trupanion Paid: $8,037.90

What’s Your Puppy Personality?

There are many things most puppies have in common—endless snuggles, uncoordinated movements, and enthusiasm over the littlest things—but every pup has their own personality and every breed is a little bit different.

From sensitive and sweet spaniels to tenacious and spunky terriers, it’s easy to identify with certain breeds. Have you ever wondered what your puppy personality is? Take our quiz to find out and share your results below!


How to Help Pets Affected by the Fort McMurray Fire


In these tough times, Alberta’s veterinary hospitals are banding together to help families affected by the fires in Fort McMurray. If you’re looking for a way to help, the following hospitals are accepting donations and offering services for those affected.

We’re also donating $1 to support wildfire relief in Fort McMurray for every person who calls 855.690.7862 and continues their coverage with Trupanion.

You can also donate directly online at www.RedCross.ca or to the Fort McMurray SPCA.

CARE Centre
Calgary, AB
Accepting: food, blankets, leashes/collars, bowls, crates, x-pens, toys
Offering: boarding for pets affected by the evacuation

Mayfield Veterinary Hospital
Edmonton, AB
Accepting: pet food, monetary donations

Riverbend Veterinary Clinic
Edmonton, AB
Accepting: pet food, monetary donations

Guardian Veterinary Centre
Edmonton, AB
Accepting: pet food, monetary donations
Offering: complimentary exams to pets injured in the fires or evacuation process, boarding for pets affected by the evacuation

Capital City Animal Hospital
Edmonton, AB
Accepting: pet food, monetary donations
Offering: 24-hour care to pets injured in the fires or evacuation process, boarding for pets affected by the evacuation

Calgary Trail Pet Hospital
Edmonton, AB
Accepting: pet food, monetary donations

Happy Paws Veterinary Clinic
Airdrie, AB
Accepting: pet food, crates, blankets
Offering: complimentary pet care to any resident of Fort McMurray in need of food, prescriptions, or anything else they can provide.

Do you have a hospital to add to the list? Share details in the comments below.

Trupanion’s Territory Partners, From the Hospital to the Field

Trupanion’s success can be attributed to our Territory Partners more than anything else. Our Territory Partners are pet-passionate visionaries who help educate veterinarians, their staff, and their local communities to understand how medical insurance for cats and dogs can benefit pets, pet owners, and the veterinary community. Our Territory Partners are the vital link between Trupanion and veterinary practices, and the reason more and more veterinarians recommend Trupanion to their clients. They come from varying backgrounds in veterinary medicine and sales but all of them are incredibly driven and have a common thread: a strong passion for pets and Trupanion’s mission to care for them all.


Meet Meghan Kernohan

Territory: Ottawa, Ontario
Sign date: 2014

As a veterinary technician at a large veterinary hospital, Meghan Kernohan witnessed firsthand the financial strain placed on many pet owners who wanted the best for their pets.

“Part of my job working in the clinic included discussing finances with pet owners. More often than not people could not afford the medical treatments required to help their pet. Many pet owners want to help their pets, but so many of them are unprepared to handle how high the bill can go. Even pet owners who had spent thousands on their beloved pet still had to draw the line somewhere financially,” Meghan reflected.

When she and her boyfriend got their own dog, she immediately got her covered through a Trupanion certificate. “It was a no-brainer to get her insured.”

She continued working at the veterinary hospital until one day when a friend informed her about the Territory Partner position at Trupanion. “Having already experienced Trupanion first hand as a policyholder, and seen Trupanion in action for clients who had a policy when dealing with an emergency or chronic illness, I saw Trupanion as a solution to a widespread problem. With the support of my boyfriend, I took a leap.”

As a pet owner, veterinary technician, and policyholder for her dog and two cats, Meghan brings several perspectives to the role of Territory Partner. “I’ve had pets since I was little and have experienced the struggle that comes with trying to afford veterinary care when a pet is sick. As a veterinary technician, I have medical knowledge and an awareness of how much it costs. As a policy holder, I see the value in having insurance, even if it is just for peace of mind.”

This helps her relate to people on every level of the business, from customer to practice manager. “I really want every pet owner to have the peace of mind to know that they can do everything they can to help their pet. This also means the veterinarian and veterinary staff can practice the medicine they went to school for, and give each and every pet the very best in veterinary care.”

She enjoys the flexibility, the time spent in her car listening to good music, and getting to know hospital staff and building relationships. But what she finds the most rewarding is seeing the really high-paying claims come through, she said “the ones where in the back of my mind I know that very few people would be able to afford, or over time would have to draw the line. Seeing those claims I can almost feel the relief that the pet owner must feel.”

“Hearing their stories continues to inspire me to keep advocating for Trupanion. One day I hope that the majority of pets who walk into a vet’s office with their pet owner will be insured and that finances will be completely taken out of the equation, and veterinarians will be the heroes they deserve to be.”

Think you have what it takes to become a Territory Partner? Check out our current Territory Partner job opportunities.

Parasites Don’t Have to Be Your Family Pets

pets-and-parasites-pugAt some point in their lives, almost every dog and cat will have some infection or infestation with an internal or external parasite. Because it is almost certain that your family pet will encounter an invader, it is important you know more about these pesky creatures. It is also critical that you have a relationship with a veterinarian that you know and trust to give you the very best advice for your particular pet. Parasite prevalence and the risks of infection are very different at different life stages of your pet and vary based on where you live. You and your pet deserve very specific advice from that veterinarian you both know!