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Pet Insurance Claims of the Week: What Pets Ate Edition

This week’s featured pet insurance claim post is a little unconventional. Rather than focusing on one claim, I decided to showcase a handful that stood out to me. Apparently, in the past week, pets decided to start eating lots of things they shouldn’t have!

These foreign body ingestion claims involve pets eating non-food or toxic items.

  • For solid non-food objects (toys, rocks, string, etc.), treatment involves either getting the pet to vomit, allowing the object to pass (if it is small and uncomplicated) or surgical removal.
  • For toxic substances (chemicals, raisins, xylitol), treatment may include getting the pet to vomit the substance out, using activated charcoal to absorb toxins, or fluid therapy.

Have a look at the claims from the past week:

  • Buster the Golden Retriever ate some rocks and was presented to the vet with vomiting and diarrhea.
    • Claim amount: $3,055, Trupanion paid: $2,583
  • Howie the mixed-breed dog swallowed a peach pit.
    • Claim amount: $2,142, Trupanion paid: $1,722
  • Poca the American Staffordshire Terrier swallowed a corn cob.
    • Claim amount: $2,366, Trupanion paid: $1,571
  • Sweetness the Domestic Shorthair cat swallowed part of a foam flip flop.
    • Claim amount: $1,031, Trupanion paid $887
  • Ladybug the mixed-breed dog was presented to the veterinarian because she was vomiting and defecating carpet fibers.
    • Claim amount: $959, Trupanion paid: $819
  • Rocko the Bouvier des Flandres swallowed a ball which needed surgical removal.
    • Claim amount: $1,689, Trupanion paid $800
  • Jewel the mixed-breed dog ate raisins which are poisonous to dogs and cats.
    • Claim amount: $1,353, Trupanion paid: $741
  • Harley the Australian Shepherd got into some ibuprofen.
    • Claim amount: $782, Trupanion paid: $507
  • Stella the Labrador Retriever had a feast! She ate half a loaf of bread that contained raisins, as well as a bag of cat litter.
    • Claim amount: $546, Trupanion paid: $428
  • Whiskey Marie the Golden Retriever got into rodenticide.
    • Claim amount: $508, Trupanion paid $370
  • Moose Tracks the mixed-breed dog ate cake and glass!
    • Claim amount: $403, Trupanion paid $363

These real-life pet insurance claim examples are provided to give you an idea of why pet insurance is beneficial and how it can help with unexpected occurrences that could happen at any time.

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Summertime Pet Pics 2014

How is your pet enjoying summer so far? Here in Seattle, our office pets are bathing in sun puddles and getting midday walks out in the warmth, then returning to our air-conditioned office to relax and cool down.

We asked our social community to share their summertime pet photos and we’ve put them together in an album. View it below!

Gus, shared by Amber C.

Gus, shared by Amber C.

Diesel shared by Arlene W.

Diesel shared by Arlene W.

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Trupanion Reviews – Week of 6/27

Thank you! Without your help we don’t know what we would have done. Sookie will hopefully come home soon. -Elsa V.


Thanks Trupanion for helping Lexi with her new cart. She has DM and the cart is enabling her to continue coming out on the trails each day with her brother and I. She gets so excited at certain points where I have to get out of the way or get run over, usually because she can’t get to the river fast enough. She will go straight in cart and all and I have to stop her from going too far :) I know it’s just a matter of time until she loses the battle but “her wheels” are a life saver and allow her to live her life doing what she loves for now


Decided to keep continuing coverage for our Maltese, Butter with Trupanion before 30 trial ends. Great appreciation to your amazing customer care advocate Paige Fleming who did awesome job and played a big roll on this decision to convert the policy. She sure is a great value of your company, THANKS again Paige, if I was your boss I would give you a big bonus! -Ann W.

I had the same experience with Kris, Amber and Kyra! Every time I speak with Trupanion customer service I am blown away by how caring and helpful they are! So glad I chose Trupanion over all the other pet insurance providers out there! -Colin R.

We can not thank Trupanion enough for being there for our dog Sassy! She is only 8 years old and she was recently diagnosed with Cushings disease and our bills have been in excess of $2000 in the first month. Sassy is responding very well to the medication, however she will need to be on it the rest of her life and she will require regular intervals of special blood work. We could not take care of her if it were not for Trupanion! Many, Many Thank you’s! -Wendy C.

I just wanted to take a moment to say “Thank you”. I came home from holidays and my dog had been attacked by something but no one had seen it happen. I was shaking as I brought him to the vet, so upset, so stressed. He was treated but the damage was worse that first thought and infection set in. He needed surgery. Thanks to Truepanion I was saved the stress of worrying over the financial cost of treatment. My dog is still in recovery and I am so grateful for your service. You guys are the BEST! -Mick G.

@Trupanion thank you for everything .. My dog blu thanks u for help saving his life.. #trustme #blu


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7 Tips For Keeping Your Dog’s Paws Healthy


Dogs use their paws constantly throughout the day. Because of this, your dog’s paws must be cared for to keep up with how active your animal might be. The paw pads are soft and help protect bones and joints from shock while they move. The cushion is designed to protect during extreme weather conditions or walking on rough terrain. Paws should be cared for in order to keep your pet safe and healthy. Below are some tips to keep your furry friend’s feet in great shape:

  1. Keep nails trimmed— Whether you cut them at home or take your dog in for a pawdicure, try to keep them trimmed regularly. If you hear the nails “clicking” while your pet walks, it’s probably time for a trim. This routine can be overwhelming for some dog owners to do themselves. If this is the case, talk to your vet about a service they might recommend to keep nails at the right length.
  2. Moisturize Paw Pads— Just like our hands, pet paws can get dry and cracked. Human moisturizer can cause problems, so talk to your vet about the best paw moisturizer for your pet.
  3. Keep hair on paws short— Trim the hair on your pet’s paw to prevent matting. Try and keep the hair even with the paw pads. Comb the hair between the toes as well.
  4. Watch out for foreign objects— It is easy for small objects to get stuck in your pet’s paw pads. Check between the toes for pebbles, foxtails, broken glass, or other small objects. It is important to check for unwanted objects often to keep paws healthy.
  5. Paw Massages— Help keep your pet relaxed and get the blood flowing with a paw massage. First, massage between the pads on the bottom of the paw, then between each toe. A little pampering can go a long way!
  6. Care for cuts— Even if you’re taking preventative measures, your dog may still end up with occasional cuts or scrapes on its paws. Injuries that are smaller than a half inch in diameter can be cleaned with an antibiotic wash and covered with a loose bandage. For more serious cuts, talk to your vet about treatment.
  7. Seasonal care— Dog paws can be as sensitive to extreme weather conditions as a human foot can be. Be aware of how the weather might affect your dog’s paws and how to protect your pet during the summer and winter months.

In the summer, try and stay away from hot pavement or sand to avoid burning. If minor burns occur, use an antibacterial wash and wrap the paw with a loose bandage. Talk to your vet about any serious burns or blisters.

In the winter, the cold weather can cause an animal’s paws to crack or dry out. During freezing weather, people often use chemicals to melt ice. These salts and substances can be toxic if your dog licks its paws. When coming home from being outside, simply rinse the paws with warm water to remove any chemicals that may be leftover. You could also apply Vaseline to the paws before going outside to act as a salt barrier. Another alternative might be using dog-friendly booties to protect the paws.

It’s always smart to use preventive measures to avoid injuries to the paw. Also, make sure to clean up any debris at home or in the yard. Try and keep this tip in mind, if you wouldn’t want to walk somewhere barefoot, your dog wouldn’t either!

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Strong Bonds Fight a Mystery Illness

Cupcake - Valerie DeRoy - Image 1

One day, a grey cat appeared in my backyard. I gave her some food and a few days later she came back and brought kittens. She kept coming back, even through a second pregnancy.  I had no intention of keeping any of the kittens, but I knew I needed to do something. I caught two kittens from the second litter, Cupcake and Buttercup, and grew beyond attached. I realized there was no way I could give these two away or risk them being separated, I knew they were mine.

I always planned to purchase pet medical insurance—Trupanion was the clear choice, no other companies’ coverage compared. It was one of the easiest and best decisions I’ve ever made. Continue reading “Strong Bonds Fight a Mystery Illness” »

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Good Boy: Six Tips for Training Your Dog

dog-obedience-training-by-Quinn-DombrowskiAs fun as dogs can be, training them is not always an easy task. Training helps your pet thrive in the environment created for them. While it takes some work in the beginning, correct training leads to a happier and healthier life for you and your pet. Getting started can feel overwhelming, but here are six tips that will help while training your dog.

1. Consequences Must Happen Immediately
It is important to realize that dogs do not have the ability to relate a present event with something that happened an hour or more in the past. This is why you need to make sure consequences happen immediately after or during an event. Dogs will learn whether a behavior is good or bad based on what happens just afterwards. For example, if your dog comes when called, you need to have a treat right away to hand them. Continue reading “Good Boy: Six Tips for Training Your Dog” »

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A Holiday Emergency Elicits Aid

Noodle -Tom Buch - Image 1

Just before Christmas, Noodle, my Brussels Griffon started bleeding from his nose. The next morning, after a sleepless night of trying to keep him calm and wiping a never-ending drip of blood from his nose and beard we brought him to the emergency veterinarian hospital. A few days later he nearly died in our arms as we rushed back to the ER in New York City. His blood levels dropped so low he could no longer get oxygen to his brain and his body was shutting down.

I received a crash course in veterinary medicine and our options. I did not have time nor head space to wonder what Trupanion covered so I made my decisions based on one thing: What’s best for Noodle? I paid for everything upfront hoping that Trupanion would help and am grateful that I could afford to do so. When the dust settled and I looked at the bill, I called Trupanion and was shocked to hear most of the expenses were covered. Continue reading “A Holiday Emergency Elicits Aid” »

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Are You a Crazy Cat/Dog Person?

Petra birthday cakeThe way we interact with our pets may seem like nothing out of the ordinary, but come off as a little kooky to the outsider or non-pet owner. These actions range from simply talking to our pets, all the way to keeping a specialized wardrobe of clothing, complete with matching hats and shoes.

Personally, my dog sleeps on a cozy stack of two cushy pet beds, beneath a blanket that I handmade for her. She also gets the occasional home-baked dog treat.

Our social community shared some of their behaviors that may cause the outsider to think of them as a crazy pet person:

  • I like to coordinate Halloween costumes with my dog.
  • My dog Dixie, when she was alive, she started having bladder issues after I first got married and moved out. So my mom would bring me tap water in water jugs from her house because it seemed to help. We loved her a lot and miss her Sheltie face!!
  • In winter he has booties so his feet don’t get cold and wet. And for sure he has a winter parka he wears with a fur hood. If he could sleep in it, he would. he loves it. And don’t forget the scarf!
  • Working at an animal hospital that deals with rescues and just want to take every single one of them home! I have a dog and a cat and came home with another adopted dog one day, husband was hardly thrilled. I show him “free” ads on kijiji and tell him we need to bring them all home..he thinks I’m crazy.
  • Archie has more clothes than I do! His favorite are his onesies that mom cut the bottom off so he has a comfortable tee to wear around the house. He also has pj’s for the winter.
  • We started with one rescued GSD…..then I started volunteering with my local GSD Rescue. Now we proudly have 3 rescue GSD’s….they are my babies.

What are some of your habits that you’d add to this list?

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Pet Insurance Claim of the Week: Cat ate Lily flower

This week’s pet insurance claim features Wyatt the 4-year-old American Shorthair cat who recently ingested a bit of lily plant. All types of lily flowers and plants are toxic to cats and can cause kidney failure or worse if left untreated.

Symptoms of lily ingestion include drooling, vomiting, loss of appetite, and increased urination. When a cat has ingested parts of a lily plant, they should receive immediate veterinary care. Treatment includes inducing vomiting and activated charcoal to absorb any toxins. It is important that the cat receive fluid therapy to prevent dehydration.

Wyatt received fluid therapy and was kept at the vet hospital for three days. He is now recovering at home and we hope he will be back to 100% in no time.

The best thing to do is keep lilies out of your home if you have cats. Be sure to remind your cat-loving friends to choose other flowers to decorate!

Total claim amount: $2,363.90
Deductible applied: -$250.00
Ineligible costs (exam fee, bath): -$191.75
10% co-insurance: -$192.21
Eligible for coverage: $1,728.94

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Trupanion Reviews – Week of 6/20

Thank you so much for your coverage of my current bout with thrombocytopenia!
We still aren’t sure of the cause but paws crossed, my condition seems to be improving.
Every little bit helps and it’s so nice to know we have the support of Trupanion.
-Manny V.

Trupanion saved us thousands of dollars when our kitten swallowed an 18-inch long poultry string. She would have died without major surgery to remove it. I don’t know what I would have done without this wonderful insurance … AND they reimbursed us quickly (90% on most of it). I can’t imagine the absolute horror of having to euthanize a pet because you can’t afford the medical care. Please do check out this insurance. It has already paid for itself for us! -Anne G.


We, along with Storm, would like to thank trupanion for the absolutely wonderful customer service we received. When Storm was diagnosed with a torn ACL, we contacted Trupanion to see about our coverage, our options, and to get pre-approval for surgery, mri, or an orthopedic brace. The customer service was amazing and compassionate! (Thanks Zoe) We are happy to say Storm had tplo surgery 2 weeks ago. She is recovering nicely and although she can’t go for walks yet, she is happy, healthy, and enjoying the summer pain-free in her “pet garden”. -Amanda B.

Thank you very much for helping us take care of Murphy. She passed away on June 2 and during her short 6 years our contact with you has always been positive, helpful, compassionate and caring. I thank you for that, especially over the last couple of weeks. Awesome company. -Brenda P.

I love you guys, our pet insurance is better than our health insurance!
Thank you! -Tina G.

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