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Trupanion Blog

Trupanion's Blog is dedicated to help educate people with pet insurance and pet health information, but more importantly, to have fun!

The story of how Trupanion had Simon’s back

Simon 2I would like to share my story about Simon, my lovable 11 ½ year old Bichon Frise.  Simon has always been a loving, happy, friendly dog who loves people and other dogs. Simon was about a year old when we decided to get pet insurance with Trupanion.  Simon has been pretty healthy for most of his life.  Although Simon has always been fed good quality dog food, mainly Hills Diet, never eats people food and has healthy dog treats, he is prone to pancreatitis which he gets periodically.  Trupanion has helped with the cost of his medication, and any testing that needs to be done.

Two years ago, Simon’s back legs collapsed and he was unable to walk.  We ended up taking him to a neurologist who diagnosed him with herniated discs and the prognosis was back surgery.  Simon was hospitalized for two weeks and it was a long recovery.  This cost was thousands of dollars.  We probably would have had to remortgage our house if it hadn’t been for Trupanion helping with most of the cost.

Trupanion Reviews – Week of 1/23

I have 2 bloodhounds. Beau my oldest swallowed 2 rocks at 6 months and I thought we may have to put him down. That insurance is a good thing to have because we didn’t have any. Fast forward 6 months and my 3 month old Daisy had a hygroma and 2 surgeries later countless therapy and I was glad I had trupanion for both dogs. Because Beau at the same time had entropic eyes. Trupanion took care of it all. And my vet recommends it to all her clients.

Trupanion Reviews - Week of 1/24

We had a similar episode with our 7 month old GSD, but we caught early. Trupanion was amazing through the whole ordeal. We were thankful for Trupanion. -Nicole C.

Love Trupanion!!! Would NEVER be without them. -Kathy L.

I have a Wire Fox Terrier with an undiagnosed condition and I am so happy that I have Trupanion… With surgery multiple ultrasounds special blood work and meds for life the expenses are enormous…. Having insurance makes it more bearable and gives me more options to provide her with the best treatment possible -Ana A.

I have had coverage for both my pups for over 3 years. We’ve had a couple scares but nothing has ended up being serious. Because of trupanion we have been able to run tests for piece of mind. So even if that’s all I ever need, it’s worth it. -Suzi B.

We had two schnauzer and thank goodness we had Trupanion. Two years ago Sascha dropped over on her side dying and she was saved only because of Trupanion who paid 90%. Than two months after Sascha got sick, Heike dropped over from a disease and Trupanion paid. When our precious pets get sick it is so stressful and it costs so much money to save them and it helps to have this fantastic vet insurance. Thank you Trupanion. -Patricia H.

Our beloved little puppy, Gracie, who just turned 9 months old was found to have not one but TWO luxating patellas……who would THINK at such an early age this would happen? Trupanion AND its entire staff/team came to our ‘rescue’ by providing extreme comfort in fast, efficient and positive results (i.e. approvals of coverages). Sure allowed us to focus on what truly mattered and that is our little girl. Thanks so very much! -Caroline K.

I am so grateful for trupanion my golden retriever (my best friend that I love so much) had ruptured his ACL and trupanion allowed us to go to the best surgeon in the area and of coarse they covered 90%. My golden is on his way to being off leash again next month and his knee has healed beautifully he is so happy!!! I don’t know what I would do with out trupanion. I feel comfortable knowing they are here for us. Every customer service rep I speak with is very very nice and compassionate and you can tell how much they love animals. Knowing this company really cares matters so much to me. I feel trupanion enables me to have and keep my doggie very healthy and happy. Thank you trupanion we love you. -Talia K.

Trupanion was amazing when we had our Great Dane/Catahoula, we never had to use it, but it was great knowing they had our backs if anything did happen! -Vanessa L.

I’m very appreciative of trupanion after my friend’s kitten ate a large plastic spatula. They covered his emergency surgery and he is doing fine! -Simorgh J.

Second best thing we every bought was Trupanion Insurance. Our dogs are the best things. Thank You Trupanion. -David H.

Trupanion extended my Jasmines life by 2 years, if not more. Every cent we put in it was worth it. Thank you Trupanion! -Cynthia N.

Since my boy Theodore is THE most important little guy in my life, Trupanion was the 1st thing that I purchased ( a After much research) for both of us! It gives him the care, and me the peace of mind that is priceless!!! Thanks Trupanion!! -Aimee T.

We cannot say enough about having Trupanion, we still have Cujo thanks to them. Cujo needed spinal surgery at a cost of $4,900.00. -Lorne C.

My little pal Albert is doing very very good that makes me so happy.. thanks @Trupanion for all the support, you rocks guys -William T.

So I faxed my claim into Trupanion this afternoon, maybe 3 pm or so for Marli’s TPLO surgery. I come home and find that I had emails from Trupanion around 5 pm saying the claim was processed! Ok, I expected an email saying they received my claim which is normal for them – but to say it’s already been processed!!!! Yet AGAIN – I cannot say enough about Trupanion – the BEST pet insurance and even more so, the BEST customer service I have ever experienced! -Cathy S.

We have TRUPANION pet insurance and using it has already paid for what it costs in monthly premiums ! -Mark T.

@Trupanion Thanks for caring for Gimli! You are the best!

Trupanion Reviews - Week of 1/24

I work at a veterinary clinic and all three of my dogs are insured through Trupanion – I cannot say enough good about the insurance and the customer service is nothing short of outstanding. I speak to clients everyday about pet insurance and the need to do their homework before just choosing a company. Having said that – our office recommends Trupanion all day, everyday.

Six Cat Behaviors to Be Aware of with a First Time Feline

Six Cat Behaviors to Be Aware of with a First Time FelineIf you are preparing to bring a cat or kitten into your household and have never had one before, there are some behaviors you should be aware of. This can help you as an owner to know when there are problems with your feline friend and prepare you for life with them.

This applies especially to mature cats brought into a new home. Cats are very territorial and being introduced into a new area often makes them uneasy. Kittens usually have enough natural curiosity where they are more likely to explore than hide. However, mature cats often feel uncomfortable and will immediately seek out what they think is a safe area to hide in. Be aware that this is natural and the cat should come out in time.

Dog Receives Emergency Care While Owner is Out of the Country

Mason“While out of the country, I received a call from the boarding facility watching my Bernese mountain dog, Mason. He was vomiting, had diarrhea and refused to eat. What could have been thought to be a stress reaction was quickly diagnosed as having more serious implications.

The staff at Dr. Dave’s boarding facility quickly recognized the symptoms and transferred Mason to Reed Animal Hospital for an evaluation. The boarding facility’s 24-hour monitoring proved critical to Mason’s survival. After triage and stabilization he was transferred to the United Emergency Animal Clinic of Campbell for intensive emergency care.

Pet Insurance Claim of the Week: Dog swallowed fish hook

Bodhi the Alaskan Malamute puppy is still in the process of learning how to be a “grown-up.” Unfortunately, he learned the hard way not to eat a fish hook. Bodhi was taken to the emergency animal hospital where he stayed for three days to receive treatment and recover.

Veterinarians used anesthesia and conducted an endoscopy to locate and remove the object. Bodhi was hospitalized and monitored for the next two days to ensure a smooth recovery.

We hope that Bodhi is on the mend and doesn’t have any more fish hooks in his future!

Total claim amount: $7,155.35
Deductible applied: -$100.00
Ineligible costs (exam fee and pet food): -$123.00
10% co-insurance: -$693.23
Covered: $6,239.12