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Trupanion Blog

Trupanion's Blog is dedicated to help educate people with pet insurance and pet health information, but more importantly, to have fun!

Trupanion Reviews – Week of 10/24

We were in the same situation for our 2 bullys. They are 3 and 5 and both have had costly services. Trupanion has saved us over $10,000 and makes the process so painless and pays out claims in less than a week! Our vet recommended them and it is the best decision we have ever made! -Anju L.


We got our Bella almost three yrs ago and for piece of mind we bought trupanion insurance. Well that turned out to be the best thing we ever did. Soon after she was diagnosed w hip dysplasia and then this summer she tore her acl (ccl). Trupanion had been by our side through it all. The expense alone of maintaining joint medications is something I would not have been able to do w o the coverage. Every pill has been covered as well as xrays.

As far as her knee….Bella had TPLO surgery this summer. The cost of this surgery plus hydrotherapy after has exceeded 6000. Trupanion has always reimbursed us w in days of submitting claims. The surgery itself was 4900 and I submitted the claim on a Tuesday and had money back by Thursday morning. I can’t thank trupanion enough. There may have been a different ending had I not had the policy. I am a single mom and could have never found a way to cover that surgery or maintain med for her hip.

I just wanted to recognize your company and say thanks. You also have the kindest greatest helpful staff I’ve ever dealt with

Thanks again trupanion


Aubrey M. and Bella



Best pet insurance we have ever had. Tiffany had elbow displacia. Her surgery cost was $2500. and they paid 90% which was $2300 and we had the check before the credit card bill came. She had an e-ray on the left leg and again they paid 90%. They don’t pay for shots or regular visits but the major things they are great…I would highly recommend them if you care about your pet. -Susie C.

Had yet “another” great experience with Trupanion Pet Insurance today. Nothing short of the BEST customer service and coverage in general. Anyone with a pet I cannot recommend Trupanion enough!!! -Cathy B.

Finding a Little Help

Charlie - Michelle Rosen - Image 1 (small)

When my husband Sebastien and I bought a bulldog puppy, we were so grateful that we talked to friends who were also owners that shared with us the high costs of veterinary care required for this breed during their lifetime. We immediately started researching health insurance companies. Trupanion came out on top because it was easier to submit paperwork and more affordable.

We knew that we would need health insurance in order to be able to afford our new furry, four-legged friend, so we trusted Trupanion to help us. We enrolled in a monthly program at a reasonable rate that has allowed us to receive reimbursements for his various ailments, which has included some significant costs such as: reoccurring ear infections, tail fold surgery, and CCL surgery. Now he is only four years old and these costs would easily have been over $10,000 out of pocket. While we hope the worst of major surgeries are behind us, we know that it’s likely he will tear his other CCL and will face physical challenges as he ages. We are so relieved that we are able to give him the best care because of Trupanion. We want the best for our Charlie and being able to give him the best care has given us peace of mind. Thank you, Trupanion!

Jenn and Sebastien

Littleton, Massachusetts

Enrolled: December 2010
Condition: CCL Rupture, Tail Fold Infection, Ear Infections
Total Paid: $9,718.44

Charlie - Michelle Rosen - Image 3

Pet Insurance Claim of the Week: Cat ate shoe string

Bandit the 10-month-old domestic short hair is apparently still enjoying his curious kitten phase, because he recently played with and swallowed a shoe string. This resulted in his first big veterinary visit and overnight stay.

Bandit’s veterinarian took radiographs to assess the situation, and determined that surgery would be required. After the string was surgically removed, Bandit was given medication and kept at the hospital overnight for monitoring and recovery.

We hope he has a quick recovery so he can get back to enjoying kittenhood!

Total claim amount: $3,124.00
Deductible applied: -$0.00
Ineligible costs (exam fees): -$142.00
10% co-insurance: -$298.20
Eligible for coverage: $2,683.80

Trupanion Reviews – Week of 10/17

Trupanion couldn’t have a more true to mission name! Not only are they helping our traumatized pup, but offering vets in training a rare opportunity to circumvent a leg amputation for perhaps a “pinkie” extraction. How good is that? -Vernyce D.

Thank you for covering Sophie’s medical bills! It made a tough situation easier. Sophie made it home in time for Canadian Thanksgiving — We were so thankful to have her home and for Trupanion for helping us. -KC G.

2014 Hero Dog Awards

Trupanion had a wonderful time in Beverly Hills for the fourth annual American Humane Association Hero Dog Awards ceremony.

It was an exciting weekend spent appreciating America’s favorite hero dogs who have helped others, improved lives, and influenced many with their stories. We were honored to meet each of the eight finalists, along with their families who traveled lengthy distances to attend.

Congratulations to Susie, a therapy dog, who was selected as the American Hero Dog of 2014!

We also had the opportunity to attend the Animal Stars book launch at Fox Studios. Famous pets were strutting their stuff on the red carpet, being interviewed, and taking pictures with fans.


Fourth Annual Hero Dog Awards - Arrivals

Trupanion team members walking the red carpet with table guests

Fourth Annual Hero Dog Awards - Arrivals


modern fam


I am legend    AW2_6387

Watch the 2014 Hero Dog Awards on the Hallmark Channel, Oct. 30, 8 pm ET/PT; 7C