Helping pets every day |
Claim paid $1,273.81 on 5/22/2012 for Daisy, Dog age 4 Mixed Breed from Phoenix, Arizona | Claim paid $2,823.04 on 5/22/2012 for Duncan, Dog age 5 Labrador Retriever from Victoria, British Columbia | Claim paid $3,870.00 on 5/22/2012 for Maverick, Dog age 2 Labrador Retriever (Chocolate) from Marysville, Washington | Claim paid $1,224.49 on 5/22/2012 for BENTLEY, Dog age 6 Miniature Schnauzer from Mississauga, Ontario | Claim paid $2,874.60 on 5/22/2012 for Mister, Dog age 6 French Bulldog from San Francisco, California | Claim paid $2,292.51 on 5/22/2012 for Oreo, Dog age 3 Border Collie from Victoria, British Columbia | Claim paid $796.36 on 5/22/2012 for RAMZES, Dog age 4 German Shepherd from LAVAL, Quebec | Claim paid $1,784.26 on 5/22/2012 for Chewy, Dog age <1 Maltipoo from Calgary, Alberta | Claim paid $775.49 on 5/22/2012 for Whiskey, Dog age 3 Shih Tzu from Fremont, California | Claim paid $802.62 on 5/22/2012 for Sandy, Dog age 1 Golden Retriever from Carlsbad, California | Claim paid $1,039.31 on 5/22/2012 for Bunny, Dog age <1 Chihuahua from Fort Lauderdale, Florida | Claim paid $1,353.60 on 5/22/2012 for Brisket, Dog age <1 French Bulldog from San Francisco, California | Claim paid $1,907.22 on 5/22/2012 for Desmond, Dog age 5 Mixed Breed from Scarborough, Ontario | Claim paid $588.83 on 5/22/2012 for Mister, Dog age 6 French Bulldog from San Francisco, California | Claim paid $2,173.39 on 5/22/2012 for Duke, Dog age 4 Boston Terrier from Newport Beach, California | Claim paid $3,188.25 on 5/21/2012 for Bruiser, Dog age 11 Boston Terrier from Mountlake Terrace, Washington | Claim paid $666.09 on 5/21/2012 for Binti, Dog age 10 Poodle from Seattle, Washington | Claim paid $912.29 on 5/21/2012 for Gabe, Dog age 4 Greyhound from Midlothian, Virginia | Claim paid $501.29 on 5/21/2012 for Jitterbug, Dog age 2 Rhodesian Ridgeback from Novato, California | Claim paid $623.52 on 5/21/2012 for Sadie, Dog age 3 Yorkshire Terrier from Stoney Creek, Ontario |
Questions to Ask About the Policy
Question: Do I understand exactly what the policy covers?
Trupanion's Answer: If you have any further questions please contact
us at
800.569.7913.
Question: Can I afford the monthly premium, deductible, and required
co-pay?
Trupanion's Answer: You are reimbursed 90% of covered claims. You
can lower your monthly premium by selecting a deductible; premium decreases as deductible
increases.
Question: How much coverage does this policy provide for chronic,
hereditary or pre-existing conditions?
Trupanion's Answer: Chronic, hereditary, and congenital disorders
are covered 90%, pre-existing conditions are not covered.
Question: Does this policy cover preventive care?
Trupanion's Answer: No, we don't feel that preventive coverage
is ever in the best interest of a pet owner, as it doubles premiums without adding
additional value.
Question: Are there certain types of accidents or health problems
that aren't covered?
Trupanion's Answer: Hip dysplasia coverage is optional for an additional
cost and only included if you elect to have it.
Question: How are claims submitted? How long do I have to submit
a claim? Will my costs change based on the number of claims I submit?
Trupanion's Answer: Claims can be submitted via fax or mail. You
have 90 days after date of treatment to submit. Costs will not change based off
the number of claims you submit.
Question: How long does it take, on average, to be reimbursed?
Trupanion's Answer: Trupanion processes initial claims in up to
7 days; all claims average 24 hour processing time.
Question: Does this policy use a list of "usual and customary fees"
to determine how much I will be reimbursed? Is that list up-to-date? Are the fees
consistent with what my veterinarian expects to charge?
Trupanion's Answer: No, Trupanion reimburses based on your veterinarian's
actual fees, and never based on any type of restrictive fee schedule.
Question: Is there any penalty if I cancel my policy?
Trupanion's Answer: No, you can cancel anytime.
