Gracie's Story

Meet Gracie, a Shepherd/Husky mix who has an extreme love of pigeons. Unfortunately, this interest led her down a dangerous path, and Gracie chased a group of pigeons off a 25-foot ledge. Amazingly, Gracie survived her fall, and after a very expensive surgery to repair several broken bones, is again a very happy, healthy, and active dog. Gracie’s owners were able to move forward with treatment because they were enrolled in pet insurance through Trupanion. This is her story.

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Gracie’s Story

Shepherd/Lab mix Gracie with both legs in casts from her 25 foot fall while chasing pigeons

"When we decided to get our Gracie, we didn’t have a clue about vet insurance or the need for it, but when our vet offered us a 1 month trial we thought “hey why not”. Well, before we had even given Trupanion a cent we were already activating our claim.

Gracie, like most puppies, was inquisitive, curious and liked to chase things. One day, she started chasing a group of pigeons, and she fell through a hole, almost 25 feet on to an asphalt road below. After the terrifying rush to the nearest vet hospital, we were quoted $8,000 to $10,000 for the x-rays and possible surgeries she’d need. Upset and not knowing what to do, we called Trupanion to see what they would say. We expected the worst, knowing we didn’t have $10,000 to spend on our little puppy. The representative I spoke to told me about their pre-approval program so we didn’t have to pay the large sum up front. After numerous x-rays we were told she’d broken both of her front legs in numerous places, and would need surgery on each leg.

Trupanion took a lot of the stress out of an already very stressful situation. We are very grateful to Trupanion and their efficient helpful staff. We will continue our insurance for the rest of Gracie’s life, and recommend Trupanion to all other pet owners."

- Michael & Kerry

Interested in additional information about our 30-day promotional certificates? Check out our Certificate FAQ page.

Other Pets Helped During Our 30-Day Promotion


Exactly 30 days after signing up for Trupanion’s 30-day trial, Gus ingested a box of yogurt-covered raisins. After calling to confirm the policy was still active, Gus’s owners rushed Gus to the hospital, where he stayed for three nights. He luckily didn’t have any complications.


One week after continuing coverage past her 30-day trial, Jada developed a serious respiratory issue. Her condition took almost a year and half to properly diagnose and treat. Efforts to pin point and diagnose the cure for her condition would have not been financially feasible without Trupanion.


At the end of her 30-day trial, Katie developed Cherry Eye and needed veterinary care. Katie’s owners continued coverage to see how it would work out, and were happy with their claim experience. Katie has had several health issues since, and Katie’s owners are still very happy with Trupanion.

Roku and Ikka

Two weeks into his 30-day trial, Roku became extremely sick. It was determined that he had Feline Intestinal Paracytosis, a deadly disease in cats. After $4,000 in veterinary tests and surgery, Roku was sent home, where he made a full recovery. Roku’s owners gladly continued their pet insurance coverage.