Our story, our promise
Trupanion is dedicated to providing you with the best pet insurance plan possible to help easily and safely protect your pets. This is our promise to you.
We will provide one simple plan that covers injuries, illnesses, diagnostic testing, surgeries, medications, and lab work. Your plan will be easy for both you and your veterinarian to use.
We will offer customizable deductibles so you can afford to insure your pet, no matter your budget.
We will reimburse 90% of covered costs with no hidden fees, no "reasonable costs," and no payout limits.
We will strive to pay your veterinarian directly when possible, and we will do everything in our power to pay your claim in a timely fashion.
We are pet lovers too, and we want to be the best we can be. Let us know what you think! We are available 24 hours a day, 7 days a week.
Our team will be stepping away from the phones and chat from 10:30am to 12:30pm PT today as our company comes together to reflect on the injustices the Black community faces every day, and to listen, grow, and learn from each other. We look forward to speaking with you soon.