“We adopted our English Bulldog, Hank, at the end of December, 2013. After a lot of researching for possible health issues from different breeders we found a very good breeder. When we brought Hank home we made an appointment with our veterinarian at Phoenix Animal Hospital. Once Hank was checked out and had his vaccinations, we were checking out with Susan the receptionist and she gave us a brochure about Trupanion’s exam-day offer. I went on the website and I was surprised at how easy it was to sign up.
After some time passed, Hank was having problems keeping his food down. Every time heate he would lose it within a half hour. We took him to the veterinarian for x-rays and tests and were given medicine to treat symptoms of a virus. After a couple of days, he was not better so we went back to the veterinarian. They ran a fluid through him and took x-rays to see if he had an intestine blockage but found nothing. After a few more days he came around and was able to eat and play again. When we went to pick Hank up from the veterinarian Trupanion called to see if I wanted to enroll Hank with a policy. I forgot about the exam-day offer! I told the lady it just so happens that I was on my way to pick Hank up from the veterinarian. She asked if he was doing better and told me I had 3 days left on the certificate and to be sure to send the claims in for Hank. It only took a little over a week and I got a check in the mail and I was reimbursed over $350 for a bill just over $400. After the incident, we decided to continue with the insurance because you never know when something could happen.”
Burlington, North Carolina
Enrolled: January 2014
Trupanion Paid: $381.13