How to Choose the Best Airline for Your Pet
Our pets are more part of our families than ever. According to a 2015 survey conducted by the Harris Poll, 95% of U.S. pet owners consider their pet to be “one of us”. Increasingly we are treating our pets like our children and so understandably finding the best and safest way for them to fly is a top priority.
In which case, when you plan your next family trip what option should you choose for your pet?
Best airline for your pet: pet air travel
Flying with your pet in-cabin
Traveling with your pet in-cabin is obviously the most reassuring option. Providing you organize a suitable pet carrier and abide by your airline’s in-flight regulations, you can travel with your pet stowed neatly in the space in front of you. In 2015 a high number of animal-related incidents reported by Department of Transportation (D.O.T.) were the result of our furry friends attempting to escape from their carriers in the cargo hold – with you next to them this can be avoided.
Most major U.S. airlines will allow a small pet, usually restricted to a domestic cat or dog, to travel with you in the cabin, with the exception of flights arriving into Hawaii, due to its status as the only rabies-free state. It’s worth mentioning here, however, that service dogs enjoy special privileges so it’s a good idea to check with your airline first.
Flying in-cabin is usually the cheapest way to travel. A lot of airlines will fly your pet in-cabin for around $100, including Alaska Airlines, Jet Blue and Virgin America. Further savings can be found for small cats and dogs traveling on domestic flights; Air Canada will fly your furry companion from $50, Delta’s prices start at just $75 and South West Airlines charge around $95. Most airlines will limit the number of in-cabin animals per flight and usually, operate on a first-come-first-served basis – so if you do intend to fly with your pet it’s worth getting in touch with your airline early.
American Airlines have taken the in-cabin pet experience one step further. Last year they announced First Class cabins for small cats and dogs. Nicknamed “Cuddle Class”, these can be found onboard the airline’s fleet of A321T planes for passengers travelling from Los Angeles and San Francisco to New York City. According to Travel and Leisure, pets can enjoy a special compartment next to their owner’s seat which costs the same as the airline’s standard $125 in-cabin pet fee. As with the airline’s economy class, spaces are limited and customers are advised to book in advance.
Speaking of Fur-st Class™ Care, that’s the name of Alaska Airlines’ promise to pet owners to provide excellent pet travel. Once again, Alaska will allow small pets to travel with you in the cabin and they promise to safely transport your four-legged friend, providing “furst-rate” care.
Flying your pet below cabin
Whilst flying below cabin or in cargo may seem like the scarier option, if you are traveling with a large or restricted animal, or flying internationally with some airlines, it’s your only option. Below cabin and cargo options are often more expensive as larger airlines price according to the size and weight of your pet, however, Alaska Airlines are among the most competitive, offering one-way trips starting at $100. Their service also includes updating you once your pet is onboard – so you have the reassurance that they’ll be waiting for you at the other end.
If you need to travel separately from your pet, Alaska’s PetStreak™ Animal Express also promises Fur-st Class™ Care, with the added benefit of a discounted pet health certificate. Most carriers will require an up-to-date certificate for below cabin or cargo travel which can cost in the range of $30-$100. Alaska Airlines have partnered with Banfield Pet Hospital to give their customers a special $10 discount.
A few airlines have also come up with a solution to reassure owners about their pets traveling in the hold. As well as a 24-hour help desk, a key feature of United Airline’s PetSafe® service is pet tracking, allowing you to check up on your furry friend as they make their journey. Similarly, Delta Cargo’s Variation Live® program utilizes their GPS On-Demand service, which isn’t limited to live cargo, to measure the temperature, observe the light levels and pinpoint the exact location of your pet in real time – if you have to travel separately at least you’ll be there in spirit.
Perks for owners
These dedicated services are all designed to give pet owners peace-of-mind that their pet’s experience is as smooth as possible – but what about packages that enhance your experience? As faithful owners, what’s out there for us?
As well as a tracking service, United’s PetSafe® program offers 500 Mileage Plus award miles for each PetSafe booking, which also just happens to be the world’s Best Frequent Flyer Program according to Global Traveler magazine.
The airline that helps simplify your job the most, however, has to be JetBlue. Their exclusive pet travel program, JetPaws, gives owners everything they need, from the beginning to the end of their journey. They offer an array of pet travel products, including a preapproved JetBlue carrier, an introduction into Petiquette™ – a guide to air travel for pets, and 300 TrueBlue points for each flight. Pets can travel in the cabin with JetPaws for around $100 on domestic and international flights. The program also comes recommended by flights.com and Tripit – making JetPaws one of the most popular options out there.
Overall, selecting the best experience for your pet will be your primary concern and it’s important to seek advice from your veterinary professional before booking a flight. All airlines expect you to adhere to minimum age and health requirements before you fly. It is also worth checking for any breed restrictions once you’ve chosen your airline. There is an outright ban on the air travel of brachycephalic (short-nosed and flat-faced) breeds of dogs and cats as they are more prone to respiratory problems that could be aggravated by air travel. Airlines also hold the right to restrict pet travel at certain times of the year when the temperature at any point on the itinerary is likely to drop below or above a certain point.
Each of the aforementioned airlines has dedicated customer service teams who will be happy to help you make the best decision. It comes down to doing what’s best for you pet and, while it may be tempting to opt for a low- cost solution, picking a service that gives you confidence will make both of your journeys much easier and more enjoyable.
Happy flying!
The airlines analyzed in the making of this report are limited to Air Canada, Alaska Airlines, American Airlines, Delta, JetBlue, Hawaiian Airlines, South West, United Airlines and Virgin America. Fees relate to one way travel and can be subject to added weight restrictions. International travel can also be subject to additional quarantine charges. All reported services were correct at the time of publishing – 4/12/2016.
I have heard it is dangerous for your pets to travel below. Is that not true?
Depending on the health, weight and breed of your pet, risks do increase when traveling in the cargo hold of an airplane, but millions of pets travel this way safely every year. Proactive pet owners will transport their pets in the cargo hold during Spring or Fall when temperatures are not as extreme as summer months. They will also book their pet’s travel on the most direct flights during off-peak times when demands for the cargo hold are not as high and airport employees have more time for attention. They will also purchase strong, sturdy, airline-compliant pet crates and cable tie the doors minimizing the chances of escape should their pet’s crate be damaged in handling. They will provide large bowls attached to the crate door with water for ample hydration. Last but certainly not least, they will take the time to prepare their pet for travel, acclimating it to the crate well in advance of their trip.
Do you have any customer review feedback for transport of a dog as cargo on Egyptair??
Hello Amal,
Thanks so much for reaching out. We don’t have any review feedback for that specific airline. We would recommend checking in with each individual airline on their policies in regards to pet travel. In addition, consider a consultation with your veterinarian on the best course of our action for your furry family member. We appreciate you taking the time to read our content, and safe travels!
Very good points. Traveling with one of my pets in cargo would make me nervous for entire flight. I think I’d rather drive if possible even if it took extra days to get to my destination. However for those who do fly, they should take the great advice you have given in your reply.
Ref: How to Choose the Best Airline for Your Pet
Wow, it looks like you did a lot of research for many of the airlines, this is the only article I have seen go into that detail about the airlines. I have traveled with my cats onboard on Southwest and thankfully had no problem. Only recommendation I have is to either have a carrier on wheels or put it on top of your luggage, tied to the handle especially if you have a lot of walking to do. I have heard horror stories about pets flying in cabin, but understand that the FAA has updated how the cargo pets are handled as well. Overall great article, thanks.
Thank you for the comment! Those are some great suggestions for traveling with a carrier through the airport. We have another post scheduled for later this year to go into more detail. More to come!
The best article I’ve seen regarding flying with pets. Very complete and helpful. I seldom fly but will file this article for reference the next time I do.
Thanks for the kind words!
thanks for sharing information.
If you have a lay over for a few hours, can you see your pet?
Good question. It is unlikely, but we recommend you call your airline to confirm.
Hi, we had to leave our dog behind after hurricane Maria in Puerto Rico. We are trying to bring her to Florida but so far they won’t take for having a short muzzle and because she “can’t” travel alone. Somebody can take her to the airport and we would pick her up when she arrives. We are desperate… I have seen airlines flying all types of dogs can somebody help?
Hi Eddie,
We’re so sorry to hear you’ve been separated from your pet for so long. We’d like to look into our resources to see if we can help. Please feel free to send your contact information and more details to [email protected]. Sending good thoughts your way!
Hello, any special considerations for long transatlantic flights (bringing a dog from Ukraine to the US)? And which airlines do you think would be the best option for long flights with a transfer?
Hi Olga,
We recommend you talk to your veterinarian about what to consider for a long transatlantic flight. You’ll want to make sure your dog is healthy enough to fly and has all of the required vaccines etc.
After speaking to your veterinarian, you can call airlines with specific questions about their rules and pet policies. If you have a large dog, you will want to ask about pets in cargo. Does the airline have layover time requirements? Is the cargo is temperature-controlled? You can also ask if your pet will be cared for (given water or a bathroom break) during the course of the trip. If you’re traveling with a small dog, you’ll want to check with the airline about bringing them in the cabin.
A long trip can be stressful for you and your dog, so make sure you’re prepared and asking questions along the way!
I can tell you that even if you ask all these questions, it is still a crap shoot. It was for me and my dog when we moved from UK to Los Angeles in end Oct/Nov 2015. I called every airline and read everything i could think of. We chose Lufthansa but would not use them again. Now may move back to UK in March and faced with same dilemma. What they say and what they do are often different. Was with Lufthansa. Dog sat on tarmac and was assured he would be walked. I could see him. All pleas ignored. Dog contracted bronchitis and pneumonia. Luckily he was only two at the time but now? Would send on Queen Mary II by Cunard cruises but they are completely booked over a year in advance and won’t even accept anymore waitlisting for 2018. This time, I will drive dog to NY and fly from there – will be shorter flight to Europe.
I flew my dog and 2 cats successfully with United’s Petsafe program from Portland, OR, to Dublin, Ireland, and returned from Edinburgh, Scotland, back to Oregon 2 years later. I did extensive research beforehand and used a pet relocation company to assist with the paperwork since I was flying multiple pets into/out of the British Isles (that dropped their mandatory quarantine for pets from certain countries in 2012). Everything went fine and my pets flew safely. Unfortunately, accidents do occur when so many pets are flown every year, but if you are relocating and your pets are part of your family, there are safe ways to do it.
Hi Marianne- What pet relocation company did u use?? I am planning a huge move from US to Asia with my two cats. One in cabin and one as “unaccompanied baggage”
I have contacted approx 7 pet relocators and accessed quotes. it is outrageous…. the cost!! Thee is also the option of hiring just an agent who takes over in the Country of origin but I worry about the course of the trip…..
Your prices are no longer accurate Delta charges $125 each way in cabin.
Hey Susan! Great update on the pricing. We always recommend that you check in with your airline to confirm pricing ahead of time. 🙂
Need info. My daughter will be having open heart surgery to correct 2 aneurysms by the end of this year. I live in Florida and will be flying to Maryland to care for her. Since my stay with her will be approximately 10 weeks, I would need to take my old dog. He’s a medium size dog. Therefore, the dog will have to go via Cargo. Which airline would you recommend. It would definitely have to be temperature control.
Hey Haydee,
We’re sorry to hear about your daughter’s upcoming surgery and wish you all the best. We recommend that you talk to your veterinarian about any concerns you have for flying with your pup. They can help you narrow down what questions to ask as you make travel plans. Once you know what you’re looking for, we suggest you call airlines directly to ask any questions you have. Sending good thoughts your way!
Safe Travels,
Kesa
Hello Kesa,
Wondering if you know about travelling with 2 pets. Do any airlines allow you to negotiate 2 cat carriers, (in cabin) and just one passenger?
Going from Colorado to Massachusetts.
Any info would help- stressful time moving! 🙂
Brian Joseph
Hey Brian,
Great question! While it might vary from airline to airline, you’ll likely only be able to bring one carrier per passenger. However, some airlines do allow two pets per carrier. We recommend that you check in ahead of time with the airline’s customer service department as they will be able to walk you through how that works. Please feel free to keep us posted on what you learn!
Happy Travels!
Kesa
Alaska Air allows two pets to fly with one person, but you have to buy the second seat.
United Petsafe has gotten a lot of heat as multiple animals have now died. I am not sure any cargo pet service is safe.
Tragic makes me wonder if this can be safe I am not going to chance it this should be addressed
The horrible United incidents were the reason for looking up this topic and stumbling upon this article.
Is it possible to buy an extra passenger seat to place your pet carrier on it? Or do they have restrictions for that as well?
Upon hearing all these horrible news of United and other airlines forcing people to do stuff with their animals after having taken off, I don’t and wouldn’t trust any airline with my pet.
its United. You dont hear of other airlines as much. Many are very safe and some people do nit have a choice if they are moving to another Country and do not want to part with thr loves. Many airlines such as Jet Blue, KLM and Korean Air are great
What a cute article 🙂
Here are some things to consider when flying a pet as cargo. It is important to contact the airline and MAKE IT CLEAR the size of your pet and his/her crate size, and where you are traveling to. After weeks of trying to get my daughters dog to Hawaii from RSW, when I was booking I found that many planes out of RSW DO NOT accomodate an XL pet crate. American couldn’t accomodate her and Unitied currently has a freeze on their pet cargo program until July 31st. Alaska air only flys from Tampa and Ft. Lauderdale, and the pet has to overnight in a kennel in Seattle. There are LOTS of issues to consider, not to mention the 85 degree MAX temp on the ground at any location the dog lays over in! Ended up flying her Delta to ATL-LAX-HNL. I am hoping all goes well. Now it is clear to me why the pet transport companies are so expensive…..the details are daunting and you really have to do your homework. The HOURS I have spent on paperwork and details of moving this dog have been tremendous, and at this point would have gladly paid someone to do all this work, it would have been far less stessful. DYI pet moves, with a large dog that must fly cargo, need a lot of attention to detail, so do your homework WELL IN ADVANCE.
I am traveling to Belize with my cat in cabin on American Airlines. On an Airbus so no cargo allowed. The restriction on height for carrier is 9″. I finally found one online but my cat is taller than that. They say they have to be able to stand up, turn around and lay down. Stupid question, but does that mean a full stand up? She will be medicated so won’t be standing. I just don’t want to get to the airport and find out they won’t let me on the plane. Any help would be greatly appreciated. Stress is killing me:(
Hi Carol, We agree she needs to fit comfortably. You might try a soft carrier as this may be more flexible for stretching out mid-flight. You can always talk to your veterinarian and show them your carrier for more advice. Happy travels!
United discriminates against pet parrots
I am ripping up my United Visa card and will no longer travel on United. I volunteered to have our bird quarantined and certified healthy and buy up a row of seats and stow the bird under the seat in a small travel cage. What total bureaucratic stupidity. Some bird hater squeaky wheel got their way.
Thank you for sharing information about airlines. If you need services of Virgin America Airlines then call our toll-free Virgin America Phone Number +1-800-525-9861.
I flew from New Jersey to Texas the beginning of August 2018 I flew front tier airlines I was all set to bring my dog and the night before my flight I got an email with information that I didn’t understand so I called the airline they told me at my dogs Carrier was not under a certain height and length that he couldn’t fly so I had my money reimbursed left him with my daughter in New Jersey when I got to the airport there was another family with a dog a little bit bigger than mine and he was able to fly when I asked about it I was just brushed off so when I got to my destination in Texas I called the airline and asked how this happened and they told me it was up to the ticket counter on whether or not he be able to fly so if you’re flying frontier as long as it’s not a big dog I wouldn’t listen to their requirements now a month later I’m still without my dog trying to figure out the cheapest way to get him here because at the moment I’m still looking for a job so money is tight I’ve checked with lotta places online and they want Anywhere from $600-$2500 I’m leery about sending my dog on a plane by himself because he would be cargo but that’s my last option wish me luck
Thank you for sharing information about airlines. is it possible to keep pets comfortable?
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