“I would like to thank Trupanion for paying 90% of Pickle’s surgery. I seriously would be working three jobs right now to pay off his medical bills if it wasn’t for them. To Trupanion team members: Thank you for listening. Thank you for providing awesome service. Thank you for being so caring. Thank you for being so patient. Thank you for being so compassionate.
About three weeks after Pickle’s birthday I could tell something was wrong. Pickle had a pinched disc on his neck. He wasn’t able to walk normally and sometimes he would even fall flat on his face. It was a very emotionally difficult and stressful time in my life. I am grateful during this overwhelming time that Trupanion was there to make his medical bills much more bearable.
I did not have to wait long for a representative to help me, listen to what I had to say, and explain everything to me. Claim forms were super easy, there was even a pre-approval form for urgent cases, which Pickle needed for his MRI. Getting money from Trupanion was super fast!
Coming from a health care industry, I know how stressful it can be to work with an insurance company. It was already a very stressful and emotional time for me and I didn’t need any more stress on top of all that. It was such a relief that Trupanion made this process much easier. It didn’t matter how much Pickle’s medical bills were going to be, I was determined to have him healthy again even if I had to get two more jobs to pay for it. Trupanion saved us!
Getting Trupanion pet insurance for Pickle three years ago was one of the best decisions I ever made! As of today, Pickle is 100% recovered. He is running, walking, playing, and happy again. I can’t stop telling everyone the story and that they should get Trupanion if they love their pets!
Santa Clara, CA
Enrolled: August 2013
Condition: Intervertebral Disc Disease of the Neck
Trupanion Paid: $8,037.90