Covered from Day One
“I started using Trupanion for my 8-week-old Chocolate Labrador Retriever, Chili, the day I brought him home and had my local veterinarian check him out. The policy was easy to understand and took very little extra work on my end.
Fast forward and Chili was 7 months old. He developed a slight limp when playing around the yard or with other dogs. I took him to the local vet for x-rays and was referred to Dr. Taggert at VCA Veterinary Care Animal Hospital for possible CT scans and surgery. The day I brought Chili home from his procedure, I filled out Trupanion’s claim form, which asked for less than half a page of basic information from me and the bottom half of the page from the doctor. We faxed it to Trupanion and within a week I received an email stating the Trupanion policy would reimburse 90% of the bills minus my deductible.
This was great news because I put the entire procedure on my credit card. Due to the super quick return by Trupanion, I wouldn’t have to pay interest. I highly recommend Trupanion to anyone who loves their dogs and wants a safety net in case they get sick or injured. Now Chili is on the mend thanks in part to Trupanion.”
Jeffrey A.
Chili
Albuquerque, NM
Enrolled: September 2013
Condition: Elbow Dysplasia
The Trupanion Policy Paid: $2,272.08
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About The Author
Kathryn M.
Kathryn works at Trupanion alongside her little sidekick, a rescued Papillion mix named Modie. She loves all animals big and small but is a dog enthusiast at heart. By the third grade, she had memorized every dog breed and their characteristics and dreamed of being an agility dog trainer or the next Steve Irwin. When not at Trupanion, Kathryn spends her time playing soccer, baking cookies, and exploring the Pacific Northwest with her little sidekick.
I’m currently looking into pet insurance for my puppy. What’s the typical turnaround time once the claim is submitted?
Great question! The first claim always takes the longest as we gather medical records for your pup, but most claims are settled within a week. You can always call us at 855.210.8746 with any questions!