Imagine starting your workday surrounded by dogs and cats. While simultaneously being a part of a team that is driven and motivated to help all pets receive the best veterinary care they can every day. If this sounds like a dream job, we’ve got the scoop on jobs for dog and cat lovers that are sure to inspire an update to your resume.
Whether you wish to work remotely, are fluent in multiple languages or want to support an award-winning team, Trupanion’s customer care team is looking to add to the pack in order to further elevate our member’s experience. Come fuel your passion for pets and help provide a world-class customer service experience like no other at Trupanion.
Jobs for dog and cat lovers: an inside look at an award-winning pet-industry team
First to assist our members (and their pets) in their time of need
Our customer care team is the heart and soul of Trupanion. Similarly, our team is on the front-lines to assist our members and their furry friends with everything from the first day with a new pet to supporting real-time when a pet is unwell and seeking veterinary care.
In essence, we’re pet owners and pet lovers too, we know what it is like to have a sick pet. We know the pure joy the first day we bring our furry friends home and how hard it is to make some initial decisions about veterinary care and medical insurance. Further, we know what means to have a shoulder to lean on when our pets are at the hospital, we’ve been there. We are looking for people that have been there too.
Above all, we are looking for emphathetic individuals to be there along each pet’s journey, every step of the way, and are just a phone call or email away.
Ability to think outside the box
We all want to challenge ourselves in our careers. Likewise,
we want the ability to be in a trusted and supportive environment where we can
flourish and reach our goals within our career.
Additionally, our customer care management team takes the time to personally train, coach, and elevate each one of the team members, so that you can not only reach your goals but exceed them. In fact, we want our team members to grow, and as our team members gain experience, we look to promote from within the team.
If you have a penchant for:
Thinking outside the box
Are a critical thinker
Have the focus to provide an outstanding customer service experience
Further, the customer care team is looking for animal-loving
individuals who are ready to bring their versatile skillset and want to merge
their passion for pets and helping others to new heights.
Certainly, the stress of hearing from members about sick pets can be a lot to handle. Likewise, we value the emotional resilience in our customer care specialists, similarly, any customer service related background will provide essential skills in dealing with a lot of circumstances. Consider using this skill to help pet owners and their pets every day. Indeed, jobs for dog and cat lovers can include helping pets by being an exceptional listener to those in need.
Jobs for dog and cat lovers: bilingual customer service jobs
Calling all Spanish and French customer service pet-loving speakers!
If you are bilingual English and French or Spanish speaker and have a passion for helping pets we encourage you to join our customer care team to bring your talents to assist members across the United States, Canada, and Puerto Rico. Additionally, we provide hours beyond the traditional 9/5. Our call center is open 24/7 support to our members, so we have a flexible schedule is to accommodate members in all regions.
Jobs for dog and cat lovers: pet-industry remote jobs
In an increasingly digital age, many people jump at the opportunity to have a flexible work location and have a remote job. Likewise, our Trupanion customer care team does provide the ability to work remotely once training an inital performance review has been attained. Consider joining a leading pet-industry team driven to help pets from the comfort of your own home.
Jobs for dog and cat lovers: Trupanion customer care team- helping pets every day
Our award-winning customer care team dedicates their days to help pet-owners and pets through life’s journey. Essentially, our customer care teams are there for our members, from the first day they bring their pet home through the toughest days of pet ownership, and every accident, illness, and in between. Likewise, our customer care specialists become trusted advisors. Consider bringing your talents to our pet-loving team, truly a versatile selection of jobs for dog and cat lovers!
If you’d like to join our team, check out the positions available here.
is a digital content writer for Trupanion. She spends her workday writing for the Trupanion blog. She loves writing about pets, being creatively inspired by pets, and luckily gets to hang out with pets all day long. In her free time, she enjoys exploring and traveling with her family.