Our Trupanion customer service teams are driven and passionate about helping all the pets they love receive the best veterinary care they can every day. Thanks to their passion, our Trupanion team members, are the heart, soul, and roots of our organization. Fortunately, the award-winning team members of the customer service departments are here to help support our Trupanion members and their pets. Because of this, let’s learn how our Trupanion customer service is here to assist you throughout your pet’s lifetime.
A behind-the-scenes look at our Trupanion customer service team
We’re here to help your family through the ups, downs, and everything in between
Whether you are submitting your pet’s first claim or have questions on the Trupanion coverage, we are here to answer the call. From your pet’s first day of enrollment to those tougher days, we are here for you and will here to answer your questions. Naturally, our team is on the front lines ready to assist and provide real-time support when you need it most.
We’ve been there
We’re pet-passionate pet owners too. We’ve been there and know exactly how it feels when you have a sick pet. Naturally, we will be with you every step of the way and help you and your pet down that lifetime journey. Because of this, we know first-hand how it feels when there is an emergency with your pet, or the first time your puppy is sick, and even when your pets are faced with a lifetime condition. Further, we understand, and we’re here to provide support unconditionally.
Our hours have no limits – we’re open 24/7, 365 days a year
Whether you need us at the start of your day or the end, we can
always be reached. In addition, Trupanion’s customer service specialists are here
to answer your call 365 days a year, 24/7. So, if you need support for your
furry friends, our experts are here to help and assist in any way they can.
Trupanion customer service: pet-passionate team members
Pets are family. We are passionate about providing the best customer service possible for our members and their pets.
To learn more about Trupanion, talk to one of our pet-loving expert’s right now 888.626.0932.
is a digital content writer and editor for Trupanion. She spends her workday writing for the Trupanion blog. She loves writing about pets, being inspired by pets, and luckily gets to hang out with her rescue dogs all day long. In her free time, she enjoys exploring and traveling with her family. Her work has been featured on the DOGTV blog, KitNipBox blog, Get Your Pet blog, Fansided, among many others.