Jobs for Cat Lovers: Unique Customer Service Career Opportunities
Underwritten by American Pet Insurance Company

Jobs for Cat Lovers: Unique Customer Service Career Opportunities

Learn about these jobs for cat lovers that provide unique customer service career opportunities.
Logan hanging out at Trupanion HQ.

Imagine if you had the opportunity to bring your cat to work every day. If being surrounded by your feline friend (and other pets) sounds like a dream, we have an amazing career to consider. Whether you have a versatile customer service background or speak multiple languages, these jobs for cat lovers are sure to interest those looking for a career in a pet-friendly workplace. Here at Trupanion, medical insurance for pets, it is our mission to help the pets we all love receive the veterinary care they need. Read on to learn more on jobs for cat lovers that will certainly inspire an update to your resume.

Jobs for cat lovers worth checking-out if you like working in customer service

Read on to learn more on the perfect jobs for cat lovers.
Trupanion’s own Loki and Logan.

Trupanion customer service

The Trupanion customer care team works around the clock (day and night) to provide a seamless experience for pets and members. For example, if you have a question about your pet’s claims or need help updating your billing information, the Trupanion team is here to help. And as we all know, the unexpected can occur anytime with your furry friends. Further, which is why we are open 24/7/365 to help support members’ needs.

“The advantage of working the overnight shift is always being available for our members. Our pets don’t stick to a 9-5 time frame for having issues or emergencies so our overnight team is available to help when those issues arise,” states Trupanion assistant team manager Lisa Olsen

Jobs for cat lovers: the customer service specialist overnight position

If you enjoy helping others, have experience in customer service, and are a passionate pet-friendly self-starter, the customer service specialist overnight position might be the perfect chance for you to grow and advance your customer service skills to new heights by helping cats and dogs.

Check out the following skills to see if you’re a match for this opportunity:

  • Experience working an overnight shift
  • At least 2+ years providing customer service
  • Excellent verbal and written communication skills
  • Superb ability to be empathetic to customers and multi-task
  • Professional communication skills

Veterinary background

If you have experience working in veterinary clinics, whether with a patient or customer care, you have an opportunity to take your skills and leverage your veterinary background outside of the clinic space. For example, having a veterinary background can help with everything from claims processing to explaining in an outcome of a pet’s claim to a member. Further, the skills and expertise of a veterinary background can help in a variety of roles here at Trupanion.

Bilingual customer service specialists

In addition, the special skill of bilingual language is beneficial to the teams at Trupanion. For example, if you are a French or Spanish speaker, your skill-set can be used to make a greater impact and help members and their pets. Likewise, Trupanion extends coverage across the United States, Canada, and Puerto Rico. Further, combining your passion for helping others and your bilingual experience, this skill can open up opportunities for growth in various departments at Trupanion.

Perks of working at Trupanion

Whether you love a pet-friendly workplace or the chance to grow and advance in your career – you get the opportunity to help pets every day in a collaborative diverse team environment. In addition, there is also the possibility to work remotely or customize your schedule to fit your needs. Further, work perks such as paid time off, a sabbatical after five years of employment, and a free on-site gym prioritize the need and importance of work-life balance.

An ideal jobs for cat lovers - surrounded by pets in a pet-friendly workplace, such as Trupanion.

Jobs for cat lovers: a diverse and collaborative workplace for you and your furry friend

Discover the chance to help members and pets by providing customer service with a career at Trupanion. These customer service jobs for cat lovers give you the chance to be surrounded by furry friends and give back and help those pets who need it most.

To learn more about the career opportunities at Trupanion, find out how to join our pet-loving team here.


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