Working at Trupanion| A Day in the Life on the Trupanion Breeder Team - The Trupanion Blog
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Working at Trupanion| A Day in the Life on the Trupanion Breeder Team

Read on to learn more about what it's like to work at Trupanion on the Trupanion breeder team.
Trupanion team members Lacey and Steve

Nothing makes us happier than helping pets and their owners every day. At Trupanion HQ, there is always something new to learn or a new office dog to meet. As you can imagine, there are a wide variety of dog breeds in the office on any given day. In this installment of our Working at Trupanion series, we sat down with Trupanion breeder account manager, Lacey O’Connell for an inside look at all things dog breed and what it’s like to work for medical insurance for pets.

A day in the life of a Trupanion breeder account manager

Read on to learn more about the Trupanion breeder team and the pets that inspire us all.
Meet Steve: a Trupanion team member

What is your role at Trupanion? 

Breeder account manager.

How did your career journey start at Trupanion? 

I started at Trupanion on the sales team in 2016.

What do you love most about your role? 

The people we work with are passionate about what they do and I’m constantly learning from them.

What’s your favorite part of your day? 

First thing in the morning. We always have a lot going on, so it’s fun and exciting to see what’s come up from our accounts and what do we need to tackle today.

What’s it like to work on the breeder team? 

We’re busy! The team is growing fast and our accounts are growing even faster. Most days are spent working closely with breeders to make sure they have all the tools they need to help their buyers cover their new puppies and kittens with Trupanion. Typically we spend our days bouncing between check-ins with existing accounts, research breeders that apply to join us, and ordering marketing materials for our breeders to share with their buyers. There’s always something to do. Never a dull moment.

Describe what it’s like to go to the dog shows? 

I had never been to a dog show before joining the breeder team and I had no idea what I was missing! All of the dogs you see are gorgeous and it’s hard not to want to take them home. Have you seen Best in Show? It’s a strangely accurate and wonderful depiction of what dog shows are like.

Favorite moment from the dog shows? 

Some people don’t realize (at least I didn’t) that show dogs are some of the friendliest dogs. They are usually socialized at an early age, so they aren’t reactive around people or other dogs. Plus, they were meant to be adored. You should always ask the handler for permission first, but most of these dogs love pets and attention. 

What do you value most about the work you do every day? 

We’re making a difference for new pet owners. The breeders we partner with understand the importance of having insurance for your pet and we’re giving them the tools they need to inform their new puppy and kitten owners.

What is your dream job at Trupanion? 

Breeder account manager.

Read on to learn more about the Trupanion breeder account manager and what it's like to work at Trupanion.
Trupanion team members at a dog show in Palm Springs

Trupanion breeder account manager: a role to learn in and be surrounded by furry co-workers

We love pets. It’s our mission. And we love helping pet owners, members, and breeders provide the best veterinary medical care for the pets they love.

Thank you Lacey for sharing your Trupanion team member journey!

To learn more about the dog breeds, read Everything You Need to Know about Westminster Dog Show 2020

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