Dogs and cats inspire the work we do every day. So, it’s no surprise that our pet-loving team members are surrounded by pets before and after their workday. Naturally, pets inspire us, motivate us, and truly are the reason behind why we do what we do. In this installment of our Working at Trupanion series, we sat down with Trupanion new customer specialist Mikaila Dagley for a behind-the-scenes look at what it’s like to work remotely for a leader in medical insurance for pets.
A Trupanion career on the sales
team gives you the chance to help pet’s everyday
What is your role at Trupanion?
When did you start?
What does an average day working
remotely look like?
I let the dogs out while my coffee brews and then I get started on my workday before the tiny human wakes up. As soon as he gets up, I make him breakfast & get him set for the day and work while he plays.
I take lunch at his lunchtime so we can eat together and
then finish my workday while he naps.
Once I’m on, I talk to members via chat or over the phone on getting their cat or dog set up with a Trupanion plan and go over coverage.
What do you love about working at
The environment. Dogs, cats, puppies, and kittens! Also, it’s a super stress-free environment and everyone that works here has the same mindset about helping pets so everyone gets along really well.
What is the favorite part of your
My favorite part of my day working from home is when my son wakes up and the dogs hear him and rush to his door so they can greet him.
When we’re in the office, it’s when my dog’s best friend gets in and they’re so excited to see each other.
What inspires you about your job?
We’re literally saving pets’ lives every day.
How do dogs and cats motivate you throughout the day?
My own pets (two dogs, two cats) are all insured through Trupanion. Both of my dogs have ongoing health issues and knowing that I have coverage for the rest of their lives is a huge deal.
Also, to know that I can help pet owners decide what works best for them in order to get their pet protected.
What is the one thing you want everyone to know about working at Trupanion?
It’s the best job ever.
Take your love of pets to the next level with Trupanion careers
Our mission is to help the pets we all love receive veterinary care. We all bond over our passion for pets and to see the impact that veterinary medicine has on dogs and cats is inspirational.
Thank you to Mikaila for sharing
your team member journey with us!
is a digital content writer and editor for Trupanion. She spends her workday writing for the Trupanion blog. She loves writing about pets, being inspired by pets, and luckily gets to hang out with her rescue dogs all day long. In her free time, she enjoys exploring and traveling with her family. Her work has been featured on the DOGTV blog, KitNipBox blog, Get Your Pet blog, Fansided, among many others.