Working at Trupanion | A Day in the Life on the Trupanion Sales Team
Underwritten by American Pet Insurance Company

Working at Trupanion | A Day in the Life on the Trupanion Sales Team

Read on to learn more about some Trupanion careers and what it's like to work remotely for a leader in medical insurance for pets.

Dogs and cats inspire the work we do every day. So, it’s no surprise that our pet-loving team members are surrounded by pets before and after their workday. Naturally, pets inspire us, motivate us, and truly are the reason behind why we do what we do. In this installment of our Working at Trupanion series, we sat down with Trupanion new customer specialist Mikaila Dagley for a behind-the-scenes look at what it’s like to work remotely for a leader in medical insurance for pets.

A Trupanion career on the sales team gives you the chance to help pet’s everyday

Trupanion careers: driven, motivated, and inspired by pets everyday. Wesson is just one of the furry friends that helps on the team.

What is your role at Trupanion?

New customer specialist.

When did you start?

August 2016.

What does an average day working remotely look like?

I let the dogs out while my coffee brews and then I get started on my workday before the tiny human wakes up. As soon as he gets up, I make him breakfast & get him set for the day and work while he plays.

I take lunch at his lunchtime so we can eat together and then finish my workday while he naps. 

Once I’m on, I talk to members via chat or over the phone on getting their cat or dog set up with a Trupanion plan and go over coverage.

Po and Little Bear

What do you love about working at Trupanion?

The environment. Dogs, cats, puppies, and kittens! Also, it’s a super stress-free environment and everyone that works here has the same mindset about helping pets so everyone gets along really well.

What is the favorite part of your day?

My favorite part of my day working from home is when my son wakes up and the dogs hear him and rush to his door so they can greet him. 

When we’re in the office, it’s when my dog’s best friend gets in and they’re so excited to see each other.

What inspires you about your job?

We’re literally saving pets’ lives every day.

How do dogs and cats motivate you throughout the day?

My own pets (two dogs, two cats) are all insured through Trupanion. Both of my dogs have ongoing health issues and knowing that I have coverage for the rest of their lives is a huge deal.

Also, to know that I can help pet owners decide what works best for them in order to get their pet protected.

What is the one thing you want everyone to know about working at Trupanion?

It’s the best job ever.

Trupanion team member Mikaila taking a break with best friend Keely.
Mikaila taking a break with best friend Keely

Take your love of pets to the next level with Trupanion careers

Our mission is to help the pets we all love receive veterinary care. We all bond over our passion for pets and to see the impact that veterinary medicine has on dogs and cats is inspirational.

Thank you to Mikaila for sharing your team member journey with us!

To learn more about working with the veterinary field, read Trupanion Jobs: Use Your Veterinary Background to Help Pets

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