Program overview

Veterans enrolled in this program may take their service dog to any veterinarian in the United States, Canada, or Puerto Rico, including emergency and specialty hospitals. We provide payment directly to the clinic, so the veterans don’t need to pay for these services out of pocket.

Veterans do not need to contact us prior to taking their dog to the veterinarian, though it’s helpful to know if the veteran has a regular clinic so we can reach out and let them know how the program works.

What is covered

We cover treatments for pre-existing, chronic, or recurring conditions, hereditary and congenital disorders, accidents, and illnesses. We also cover wellness and preventive exams, diagnostic tests, surgeries, medications, and vaccinations. Eligible items receive 100% coverage and there is no deductible.

What is not covered

If it’s not on this list, it’s eligible for payment.

  • Non-prescription medications
  • Non-sedated teeth cleaning
  • Non-prescription foods 
  • Dietary supplements
  • Grooming
  • Boarding (other than medically necessary)
  • Nail trimming
  • Flea control (unless purchased from a licensed veterinarian)
  • Elective surgeries

Contact us

Phone: 855.482.0163

Fax: 888.959.9180

Email: [email protected]