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Activate your certificate in just a few easy steps

Number 1
Enter your code
Number 2
Tell us about your pet
Number 3
Your certificate is activated!

Have questions?
Call to activate certificate: 855.828.1419

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Your certificate provides immediate coverage of the full Trupanion policy with no waiting periods.
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One simple plan. No payout limits. And 90% coverage of your actual vet bill for all new injuries and illnesses.
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You can reach our customer care team 24/7 to answer any questions. There's a reason why nearly 99% of our policyholders stay with us every month.

Certificate FAQs

We created our certificates so you can experience for yourself the benefits of pet insurance. Want the lowdown on certificates? We answered some of the most frequently asked questions.

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Is my pet eligible to use the certificate?

All cats and dogs under 14 years of age are eligible to enroll for lifelong coverage. To use a certificate from a veterinarian, your pet just needs to have received an exam within 24 hours.

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Can I activate the certificate at any time?

No, certificates must be activated within a specific window of time. Please reference your certificate or give us a call to learn more about this time frame.

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What is covered?

Certificates provide the full benefits of the comprehensive Trupanion policy - 90% coverage for the cost to treat new injuries and illnesses, including hereditary and congenital treatments, with no payout limits. That means that you're covered for all of this and more for eligible conditions.

  • Diagnostic tests
  • Surgeries
  • Medications
  • Hospital stays
  • Supplements
  • And much more
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What is not covered?

We never want to surprise you with any hidden exclusions or limits. The Trupanion policy does not cover:

  • Routine preventative care
  • Exam fees
  • Sales tax (where applicable)
  • Pre-existing conditions
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What are pre-existing conditions?

Pre-existing conditions are conditions that show symptoms before coverage begins. A Trupanion policy covers all new injuries and illnesses. But like all pet insurance policies, it doesn't cover pre-existing conditions.

Terms and conditions apply. See the policy for details.

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