Hurry! This is a limited time offer. Continue on to take advantage of:
IMMEDIATE COVERAGE UPON ACTIVATION
INDUSTRY-LEADING COVERAGE
24/7 AWARD-WINNING CUSTOMER CARE
Certificate FAQs
We created our certificates so you can experience for yourself the benefits of pet insurance. Want the lowdown on certificates? We answered some of the most frequently asked questions.
Is my pet eligible to use the certificate?
All cats and dogs under 14 years of age are eligible to enroll for lifelong coverage. To use a certificate from a veterinarian, your pet just needs to have received an exam within 24 hours.
Can I activate the certificate at any time?
No, certificates must be activated within a specific window of time. Please reference your certificate or give us a call to learn more about this time frame.
What is covered?
Certificates provide the full benefits of the comprehensive Trupanion policy - 90% coverage for the cost to treat new injuries and illnesses, including hereditary and congenital treatments, with no payout limits. That means that you're covered for all of this and more for eligible conditions.
- Diagnostic tests
- Surgeries
- Medications
- Hospital stays
- Supplements
- And much more
What is not covered?
We never want to surprise you with any hidden exclusions or limits. The Trupanion policy does not cover:
- Routine preventative care
- Exam fees
- Sales tax (where applicable)
- Pre-existing conditions
What are pre-existing conditions?
Pre-existing conditions are conditions that show symptoms before coverage begins. A Trupanion policy covers all new injuries and illnesses. But like all pet insurance policies, it doesn't cover pre-existing conditions.