Underwritten by American Pet Insurance Company
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Trupanion Online Support

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New policies: 855.591.3100 | Customer Care: 888.733.2685
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The page or promo code you tried to access does not exist or was entered incorrectly.

Please visit our sitemap to find the page you were looking for, or return to the enter promo code page and try your promo code again. Alternately, you can contact a Member Specialist at 855.591.3100. We are happy to assist you.

Just a reminder:
  • Enter your promo code exactly as it appears, including dashes. Example: XY2-010203
  • Promo codes can vary in length and style. Codes can contain numbers, letters, or both.
  • If you have any difficulty entering your promo code, please call 855.591.3100 where a Customer Service Representative is available to help you 24 hours a day, 7 days a week.
  • If you are an existing policyholder, please sign in to the policyholder area to activate a new certificate or promo code.

Return to enter promo page

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If you wish to enroll or activate a certificate, we encourage you to upgrade to the latest version of Internet Explorer, use Google Chrome or Safari browsers to access our website, or you can simply call us at 855.591.3100.

Otherwise, you may continue browsing the rest of our website.

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