We are here to support your veterinary practice and your clients
We come to work every day for the same reason you do - to help pets live happier, healthier lives. It's why we are so passionate about making it possible for pet owners to say "yes" to your recommended treatment plan. We work with hospitals just like yours, removing financial barriers for needed treatments so you can focus on what you do best - taking care of pets!
We pay directly to you, reducing your credit card fees up to 90%
We help you deliver an exceptional service to your clients with Trupanion ExpressTM, our web-based application for instant billing and direct payments. We make it possible to submit claims online in seconds, so your clients don't have to file paperwork and wait for reimbursements. Instead of worrying about high upfront costs, pet owners only have to pay their part of the bill, while we pay the rest of the balance directly to you.
Submit claims and pre-approvals online.
Claim decisions made in less than 5 minutes.
Your clients pay their portion of the bill at checkout.
We pay directly to you, reducing your credit card fees up to 90%.
Let's work together
We have a unique team to assist your hospital with a network of local Territory Partners and dedicated support specialists in our Seattle headquarters. It may seem like we are far away, but we are closer than you think. Our Territory Partners are located across North America and regularly visit hospitals in your neighborhood. Whether you need additional marketing materials, training for your staff, need help with a claim, or have questions about the Trupanion policy — our support teams are here to help!
Would you like to arrange a visit by your local Territory Partner and learn about the benefits of partnering with Trupanion?
Exclusive resources for veterinary professionals
Additional resources for your practice management
Trupanion is proud to partner with hospitals to offer medical insurance as a benefit for hospital employees.
Need content to share with your clients? Find seasonal pet care tips, blogs, flyers and other useful info for your website, email and social media.
Read real-life stories from pet owners who chose medical insurance for their pet.