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Send every pet to their forever home, protected.

From the moment they arrive in your care to the moment they find their forever home, you give pets a great chance at a great life. Together, we can help those pets live a long, happy life in their forever homes.

The Trupanion Shelter Support program is a simple program with a big heart. It gives shelter pets a chance to start life in their new homes with Trupanion coverage and gives your organization the opportunity to improve adoption retention and help more pets in your care. It’s how we help adopters prepare for the unexpected and help you continue doing the great work you do.


How does it work?

FirstWe provide your shelter with all the materials, training, and help that you need.
SecondYou send each pet home with a Trupanion certificate and remind adopters to activate their coverage.
ThirdAdopters activate their coverage with Trupanion by answering a few simple questions.

For the adopters:

  • Immediate coverage upon activation — no waiting periods
  • Care from any veterinary hospital, emergency care center, or specialty hospital in the US, Canada, and Puerto Rico
  • 90% coverage of eligible costs*
  • No payout limits

For the shelter:

  • Confidence that you are sending pets to their new homes with a great start
  • Materials and training from our dedicated team
  • Everything available at no cost

 

*Terms and conditions apply. See the policy for details.

Contact us now for more information!

Latest News from Trupanion

Testimonial

  • bella-testimonial

    Bella

    Testimonial text
    The x-rays, surgeries, medications and check-up visits to our veterinarian totaled over $10,000 and Trupanion paid 90%. Without Trupanion, we don’t know how we would have paid for Bella's treatment... Thanks to Trupanion for all they are doing for Bella.
    Testimonial text

    -Lynda S.

    • Claim example:

      $2,777.60

    • Deductible applied:

      -$0.00

    • 10% co-insurance:

      -$277.76

    Trupanion repaid:

    $2,499.84

  • boone-testimonial

    Boone

    Testimonial text
    We would have not been able to afford or support Boone the way we needed to without the help of Trupanion and our veterinarian... Our Boone Dog is home, getting better every day, and thriving because of Trupanion. Grateful doesn't even begin to describe how I feel about this company.
    Testimonial text

    -Stacie H.

    • Total claim amount:

      $21,213.85

    • Deductible applied:

      -$670.00

    • Ineligible (exam, preventives):

      -$227.50

    • 10% co-insurance:

      -$2,031.63

    Trupanion repaid:

    $18,284.72

  • guinness

    Guinness

    Testimonial text
    Then came the price of all of this...$6,000 up front. In a moment like that, it's hard to think about money when your best friend is suffering, but it’s a harsh reality. We knew that we had pet insurance, but we did not know the specifics of our policy. We quickly discovered just how amazing it was to have Trupanion! We called and were told that 90% would be covered.
    Testimonial text

    -Jennifer P.

    • Total claim amount:

      $6,018.43

    • Deductible applied:

      -$0.00

    • Ineligible costs (exam fee, pet food):

      -$174.12

    • 10% co-insurance:

      -$584.43

    Trupanion repaid:

    $5,259.87

  • lotte-testimonials

    Lottie

    Testimonial text
    Lottie’s claims were easy to file and our reimbursement checks arrived quickly. When we had questions, Trupanion’s customer service representatives were sincere, polite, and professional.  We couldn’t be happier with Trupanion.
    Testimonial text

    -Margaret C.

    • Total claim amount:

      $1,544.15

    • Deductible applied:

      -$100.00

    • Ineligible (exam fee):

      -$89.00

    • 10% co-insurance:

      -$135.51

    Trupanion repaid:

    $1,219.64

  • matilda-testimonial

    Matilda

    Testimonial text
    When the vet bill came in for Matilda’s first knee surgery I was extremely relieved that Trupanion came through for me and paid for 90% of Matilda’s surgery. Now that Matilda’s other knee is severely symptomatic, I am comforted to know Trupanion is there for us to smooth the way and make it possible for Matilda to live and walk normally again.
    Testimonial text

    -Dave M.

    • Total claim amount:

      $3,823.54

    • Deductible applied:

      -$0.00

    • 10% co-insurance:

      -$382.35

    Trupanion repaid:

    $3,441.19

  • noodle-testimonial

    Noodle

    Testimonial text
    Trupanion helped save Noodle and all the people who love him. I've recommended Trupanion to everyone with a pet, and plan to offer it to my employees and gift a year's worth of coverage to my friends who can't afford plans... I can't thank them enough for their help.
    Testimonial text

    -Brian O. and Michael D.

    • Total claim amount:

      $7,960.99

    • Deductible applied:

      -$0.00

    • Ineligible (exam, pre-existing condition):

      -$523.39

    • 10% co-insurance:

      -$743.76

    Trupanion repaid:

    $6,693.84

  • rocky-testimonial

    Rocky

    Testimonial text
    Though Rocky is only a year old, we have filed claims with Trupanion several times. On each occasion, it has been a breeze to be reimbursed and they are very helpful if there are ever questions about eligibility. I couldn't recommend a pet insurance company more highly!
    Testimonial text

    -Penny L.

    Chapel Hill, North Carolina

    Trupanion repaid:

    $1,592.52

  • ruby-testimonial

    Ruby

    Testimonial text
    To make a long story short, my sweet Ruby has had multiple surgeries but still lives a very happy albeit slow life. She is my absolute joy, and I owe my continued time with her to Trupanion. Thank you with all my heart for everything you have done for Ruby.
    Testimonial text

    -Jennifer J.

    • Total claim amount:

      $3,284.00

    • Deductible applied:

      -$0.00

    • Ineligible costs (pet food):

      -$6.18

    • 10% co-insurance:

      -$327.82

    Trupanion repaid:

    $2,950.37

  • winnie-testimonials

    Winnie

    Testimonial text
    We are so thankful to Trupanion for covering the multiple surgeries Winnie has had. We knew when we got Winnie, she could have health issues related to her breed – an English bulldog. One look at her as a puppy and we knew that she was meant to be ours. We looked into pet insurance and decided to go with Trupanion after reading some of the testimonials. We have not regretted our decision.
    Testimonial text

    -Helen H.

    • Total claim amount:

      $3,088.99

    • Deductible applied:

      -$345.00

    • Ineligible (exam):

      -$105.00

    • 10% co-insurance:

      -$263.90 

    Trupanion repaid:

    $2,375.09

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