Underwritten by American Pet Insurance Company
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Trupanion Online Support

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New policies: 855.591.3100 | Customer Care: 888.733.2685
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Activate your certificate in just a few easy steps

  1. Enter your code
  2. Fill out your pet's information
  3. Select your veterinarian and create your account
  4. Click the Continue button and your coverage is active, effective immediately

Why do you need pet insurance?

Your pet is like family and you do all that you can to be a responsible pet owner, from regular check-ups and vaccines, to daily exercise. Though you can plan for the expected, there's no way to predict injuries or illnesses that might arise and how hard they may be on your wallet. That's where pet insurance comes in.

Trupanion can help cover the costs of unexpected ailments and mishaps so that you can continue focusing on what's really important: that special bond between you and your pet. We're glad you decided to activate your certificate and start coverage today.

Want to learn more about your 30-day certificate? Visit our Certificate FAQs page.

We're here to help, give us a call

  • If you have any difficulty, please call 855.828.1419 where a representative is available to help you 24 hours a day, 7 days a week.

Already a policyholder?

Representatives are available to help you 24 hours a day, 7 days a week

Pet insurance policies shouldn’t be confusing. We made our policy easy to read and understand. We encourage you to review our policy to become familiar with your coverage and understand exactly what is included when you choose Trupanion. 

We look forward to welcoming you to the Trupanion family.

English Policy (CA & WA)pdf
English Policy (all other states & Puerto Rico)pdf

Testimonial

  • yo-testmonial

    Yo

    Testimonial text
    I am forever grateful to Trupanion. I could not have afforded the care and diagnostics without them. Had I not been given the diagnosis, I would have always wondered if I had failed Yo by not treating his pancreatitis properly. Instead I know he received the best care.
    Testimonial text

    -Ellen V.

    • Total claim amount:

      $2,512.30

    • Deductible applied:

      -$0.00

    • Ineligible costs (exam fees):

      -$233.00

    • 10% co-insurance:

      -$227.93

    Trupanion repaid:

    $2,051.37

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