Underwritten by American Pet Insurance Company
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Trupanion Online Support

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Why do you need pet insurance?

Your pet is like family and you do all that you can to be a responsible pet owner, from regular check-ups and vaccines, to daily exercise. Though you can plan for the expected, there's no way to predict injuries or illnesses that might arise and how hard they may be on your wallet. That's where pet insurance comes in.

Trupanion can help cover the costs of unexpected ailments and mishaps so that you can continue focusing on what's really important: that special bond between you and your pet. We're glad you decided to activate your certificate and start coverage today.

We're here to help, give us a call

If you have any difficulty, please call 855.828.1419 where a representative is available to help you 24 hours a day, 7 days a week.

Already a policyholder?

Existing policyholders, please sign in to the policyholder area to add another pet.

Activate your certificate in just a few easy steps

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A cat nuzzles a dog Why pet insurance?

A good medical insurance policy will help put you at ease knowing that both your furry friend and your finances are protected when your pet gets sick or hurt.

Dog wearing glasses What do I get

Your certificate gives you the opportunity to try out the comprehensive Trupanion policy while your pet is covered — it provides immediate coverage of the full policy with no waiting periods.

A cat being held Is my pet eligible?

As long as your dog or cat is older than 8 weeks and hasn’t celebrated their 14th birthday yet, you can enroll them for lifelong coverage — we welcome pets of every breed, shape, and size.

Make sure you activate within 24 hours after an exam or adoption (it'll say which on your certificate).

A cat leans against a dog Want to chat?

Whenever you need to chat, we’re here. Our award-winning Customer Care team is available 24/7 to help you out and answer your questions.

Call us at 855.828.1419.

Small white dog Already a policyholder?

Fantastic! We’re happy you want to protect another pet with your policy. To give the certificate benefits to your new pet, just log into the policyholder area to activate your certificate.


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