Underwritten by American Pet Insurance Company
Trupanion image X

Trupanion Online Support

Please enter your name

Please enter your email address

Please enter a valid email address

New policies: 855.591.3100 | Customer Care: 888.733.2685

Activate your certificate in just a few easy steps

Immediate coverage is just a few clicks away. To get started, just enter your certificate and zip code above, then click Continue.

Why do you need pet insurance?

Your pet is like family and you do all that you can to be a responsible pet owner, from regular check-ups and vaccines, to daily exercise. Though you can plan for the expected, there's no way to predict injuries or illnesses that might arise and how hard they may be on your wallet. That's where pet insurance comes in.

Trupanion can help cover the costs of unexpected ailments and mishaps so that you can continue focusing on what's really important: that special bond between you and your pet. We're glad you decided to activate your certificate and start coverage today.

We're here to help, give us a call

  • If you have any difficulty, please call 855.828.1419 where a representative is available to help you 24 hours a day, 7 days a week.

Already a policyholder?

Representatives are available to help you 24 hours a day, 7 days a week

Pet insurance policies shouldn’t be confusing. We made our policy easy to read and understand. We encourage you to review our policy to become familiar with your coverage and understand exactly what is included when you choose Trupanion. 

We look forward to welcoming you to the Trupanion family.

See our policy for more details.


  • yo-testmonial


    Testimonial text
    I am forever grateful to Trupanion. I could not have afforded the care and diagnostics without them. Had I not been given the diagnosis, I would have always wondered if I had failed Yo by not treating his pancreatitis properly. Instead I know he received the best care.
    Testimonial text

    -Ellen V.

    • Total claim amount:


    • Deductible applied:


    • Ineligible costs (exam fees):


    • 10% co-insurance:


    Trupanion repaid:



Thank you for visiting Trupanion.


Unfortunately, Internet Explorer 7 and earlier versions are not compatible with some areas of our website.

If you wish to enroll or activate a certificate, we encourage you to upgrade to the latest version of Internet Explorer, use Google Chrome or Safari browsers to access our website, or you can simply call us at 855.591.3100.

Otherwise, you may continue browsing the rest of our website.